XFX is excited to announce another industry first: The XFX Double Lifetime Warranty! Now you?and your card?s next owner?are both covered by the XFX ?shield? of protection. Should something go wrong with your Series 6 or greater Graphics Card, and you?ve registered the card with us online, we?ll cover the cost of repair and service?absolutely free! And, should you sell or transfer ownership of the card, the same service applies to the next owner, as long as they register the card with us online.
Now, it?s all fairly simple, but here are the Double Lifetime Warranty specifics:
1. The XFX Double Lifetime Warranty goes into effect once the initial purchaser (owner #1) registers the product with us on
www.xfxforce.com. At that time, XFX promises that the graphics card purchased (Product) will remain free from any defects in material or workmanship for the lifetime of the Product, as long as the Product is used properly.
2. ?Proper Usage? is defined as normal wear and tear. Should the Product be modified or damaged as the result of overclocking, tampering, alteration, misuse, abuse, power supply, power application, or repair by other than XFX the warranty is VOID.
3. Other situations that VOID the warranty include:
* Damage to the card upon installation
* Damage caused by software or hardware incompatibility or by motherboard incompatibility (if other than XFX software or hardware).
* Was not operated in accordance with XFX specifications, instructions or technical support directions.
* Physical damage to the PCB, GPU or components
4. Additionally, third party products used in tandem with this Product are not covered by this warranty.
5. Finally, Points 1-4 also apply to the Product's second owner (owner #2). In order to be covered by the warranty, the second owner will have to register the Product with us online at
www.xfxforce.com just as the original owner did.
6. If the original owner did not properly register the Product with XFX, the warranty is VOID for both the original owner and the secondary owner.
7. If the original owner did properly register the Product with XFX, but the secondary owner did not, the warranty is VOID for the secondary owner.
What the XFX Double Lifetime Warranty covers:
1. The XFX Double Lifetime Warranty covers only the repair of a Series 6 or Series 7 Graphics Card. XFX will repair or replace the Product to bring it to a state that is free of defects in material or workmanship (no refunds). XFX makes no other warranty, express or implied. Purchaser (owner #1 or owner #2) pays for shipping to XFX.
2. Secondary owners (owner #2) are subject to parts availability and may incur a charge for the cost of the part**. Service and repair remains free of charge.
3. Additionally, XFX reserves the right to inspect and verify the defects of the Product(s) that are returned.
XFX's liability under the Double Lifetime Warranty is limited to the repair, or, at XFX's discretion, the replacement of the portion(s) of the Product that are found to be defective in material or workmanship. The Double Lifetime Warranty does not apply to software components.
To request a Double Lifetime Warranty repair, simply request for an RMA. By shipping the Product to XFX, you assume the risk of loss in transit. Products returned to XFX become the sole property of XFX during the assessment and repair/replacement process.
XFX reserves the right to claim shipping fees as well as a service charge* from the purchaser (owner #1 or #2) for any incomplete or modified Product that is returned and that requires repair or replacement, or when the Purchaser (owner #1 or #2) is not entitled to any coverage under the XFX Double Lifetime Warranty.
Valid only to purchases made in the United States.
* Service charge is variable based upon actual material costs to repair or replace missing or modified parts to return them to original factory condition.
** Actual cost of part(s) will be determined upon receipt and inspection of the returned card.