XFX HD 5850 - artifacts & polygons

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eterzella

Junior Member
Nov 10, 2010
9
0
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Hello, I have a problem on my HD 5850. As from Monday, she started to have problems in some games like Battle-Field 2, Starcraft II.
The picture is like artifacts or polygons with wrong. http://img823.imageshack.us/img82/3812/20101109203731.jpg http://img185.imageshack.us/img185/1/heavens.jpg
My msn is with distorted colors: http://img844.imageshack.us/img844/5932/msna.png
The strange thing is that game for example Lord of Ring online without problems and do something else like watch videos, surf the internet without any problem. I thought it could ever be something that was installed along with Lord Of The Ring Online by having it installed Saturday. I formatted the machine and the problem persists. I switched to VGA slot and nothing. Perhaps you could help me?
 
Last edited:
HAL9000

HAL9000

Lifer
Oct 17, 2010
22,021
3
76
eterzella said:
Hello, I have a problem on my HD 5850. As from Monday, she started to have problems in some games like Battle-Field 2, Starcraft II.
The picture is like artifacts or polygons with wrong. http://img823.imageshack.us/img82/3812/20101109203731.jpg http://img185.imageshack.us/img185/1/heavens.jpg
My msn is with distorted colors: http://img844.imageshack.us/img844/5932/msna.png
The strange thing is that game for example Lord of Ring online without problems and do something else like watch videos, surf the internet without any problem. I thought it could ever be something that was installed along with Lord Of The Ring Online by having it installed Saturday. I formatted the machine and the problem persists. I switched to VGA slot and nothing. Perhaps you could help me?
Click to expand...

I had the exact same problem with my 5870 after a bad flash, have you reflashed your card recently?
 
B

betasub

Platinum Member
Mar 22, 2006
2,677
0
0
Your title says "dead pixels" (suggesting a screen problem), but OP talks about artifacts & polygons (suggesting a problem with memory on the card). Should the title be corrected?

For the problem in the OP, try either improving air-flow/cooling to the video card, or underclocking.
 
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eterzella

Junior Member
Nov 10, 2010
9
0
0
neckarb said:
I had the exact same problem with my 5870 after a bad flash, have you reflashed your card recently?
Click to expand...

I never did flash it, it is that came with the factory.

And from what I saw on XFX's site has no BIOS available for it. I had to pick one in techpower.
 
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eterzella

Junior Member
Nov 10, 2010
9
0
0
betasub said:
Your title says "dead pixels" (suggesting a screen problem), but OP talks about artifacts & polygons (suggesting a problem with memory on the card). Should the title be corrected?

For the problem in the OP, try either improving air-flow/cooling to the video card, or underclocking.
Click to expand...

Sorry the problem is artifacts & polygons....

Lowered the frequency of the VGA to the minimum, and remains a problem. The strange thing is that my temperature is no more than 70 ° which in my opinion is low for a VGA.
 
BathroomFeeling

BathroomFeeling

Senior member
Apr 26, 2007
210
0
0
I had the same problem. Sometimes booted up with flickering colors and patches. Rebooting usually fixes it.

There's a couple of things you can do. Ensure that the 6-pin and 8-pin molex connectors are secure. Ensure that the card is clean of dust. While the system is running, take a look at the fan to see if it's running, and if possible feel the cards' enclosure to see how warm it is.

If you can, try out a second PSU to see if it improves things. Else try removing one or two components from your existing PSU (like DVD drive, and secondary harddrive if it's not the primary boot drive) to see if that does anything.

Besides those, there's not much you can do besides replacing it with a new card. That's what I did with my glitchy card, it eventually died of extreme old age.
 
Z

ZimZum

Golden Member
Aug 2, 2001
1,281
0
76
You may want to remove that last image, it appears you took a SS of your Live login details.
 
Juddog

Juddog

Diamond Member
Dec 11, 2006
7,851
6
81
Last time this happened to me, it got progressively worse until the computer would start locking up and rebooting. In the end I had to RMA the video card and have it replaced; the replacement so far has worked absolutely flawless.

Artifacts can indicate problems with the GPU memory, or with the GPU chip itself. When overclocking a video card, it's one of the things to look out for, so if it's happening while your video card isn't even overclocked, then your video card may need to be replaced under warranty.
 
Termie

Termie

Diamond Member
Aug 17, 2005
7,949
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www.techbuyersguru.com
BathroomFeeling said:
Yes & "Senha" as well.
Click to expand...

Guys - that's just the word "password" in Portuguese - he didn't actually type in his personal information.

eterzella said:
More tests....


2) Test with OCCT, and found Error and artifacts

http://img602.imageshack.us/img602/2195/withocctartifact.jpg
Click to expand...

This looks like a memory problem to me. I've seen things like that when overclocking memory on other cards, but don't have problems with my 5850, because it has built in memory error detection and will simply downclock to avoid errors. You could try downclocking your memory to 1000 (which is standard), but given that error detection should have fixed that problem already, you may have physical damage to the memory. You should probably send it in for a replacement from XFX, which offers a lifetime warranty (if you registered it).
 
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eterzella

Junior Member
Nov 10, 2010
9
0
0
I install the card in another pc, and still problems witch OCCT error.

Is there any way to reset the BIOS of the VGA?
 
Termie

Termie

Diamond Member
Aug 17, 2005
7,949
48
91
www.techbuyersguru.com
eterzella said:
I never did flash it, it is that came with the factory.

And from what I saw on XFX's site has no BIOS available for it. I had to pick one in techpower.
Click to expand...

eterzella said:
I install the card in another pc, and still problems witch OCCT error.

Is there any way to reset the BIOS of the VGA?
Click to expand...

Can you please state clearly whether you flashed the bios of your card? At first you said you did not, but then you said you found a bios on the techpower site, and now you say you'd like to "reset the BIOS of the VGA". We will be able to help you more if we understand whether you flashed your BIOS.
 
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eterzella

Junior Member
Nov 10, 2010
9
0
0
Termie said:
Can you please state clearly whether you flashed the bios of your card? At first you said you did not, but then you said you found a bios on the techpower site, and now you say you'd like to "reset the BIOS of the VGA". We will be able to help you more if we understand whether you flashed your BIOS.
Click to expand...

Sorry, I've never done this BIOSmod my VGA.

So that the website of powertechup saw that there my VGA BIOS for this, to ask.

"Is there any way to reset the BIOS of the VGA?"

I mean, this one BIOSmod changing my BIOS by default BIOS that exists at the site of powertechup could solve my problem.
 
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