XBOX problem!

SofaKing

Banned
Nov 29, 2004
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when i start up my xbox, it shows this message:


Your XBOX Requires Service. Please Call Xbox Customer support..

anyways and the power light keeps flashing RED... what's wrong?

and it won't work!

someone help?
 

yukichigai

Diamond Member
Apr 23, 2003
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Does it have a number in a box by chance? That may explain it.

Otherwise I suspect it's some manner of controller (as in IDE, USB, etc.) failure. Have you modded your XBox at all?
 

brian_riendeau

Platinum Member
Oct 15, 1999
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Your XBOX Requires Service. Please Call Xbox Customer support..

...

someone help?

That screen is so cryptic, how could anyone figure out what to do next??? Try calling XBox Customer Support maybe??? Or go whine about it online.
 

rh71

No Lifer
Aug 28, 2001
52,844
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i've had it flash orange or red on me before.. I just made sure the disc was reinserted properly and that it was clean... it eventually worked again. Also try replugging. Otherwise it's a hardware failure... not to state the obvious...
 

SofaKing

Banned
Nov 29, 2004
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i'd rather not call MS support.. i have a modded xbox and i'd rather not take the risk. and it shows no error code..just the "you need service" message
 

flamingelephant

Golden Member
Jun 22, 2001
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just call and if they ask if you modded it say no...... you can always hang up the call if you dont like where it is going
 

Qwest

Diamond Member
Jan 21, 2001
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since its modded, is it error code 05 by any chance? i'm guessing you're trying to boot your xbox with the mod chip off and your hard drive has not been locked. pm me for details.

 

yukichigai

Diamond Member
Apr 23, 2003
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Originally posted by: SofaKing
i'd rather not call MS support.. i have a modded xbox and i'd rather not take the risk. and it shows no error code..just the "you need service" message
Okay, what mod chip, what bios did you install, have you upgraded the HDD and if so with what?

The guide seems to support my initial thought that it's some kind of Hard Drive connection error. Your new HDD may have taken a header, which is unfortunate. Try adjusting the connections or even replacing the cable and see what happens.

If your mod chips is one of the chips on a puyo pin setup it's possible that the chip has become misaligned. Try booting it without the chip in or with the chip turned off.
 

SofaKing

Banned
Nov 29, 2004
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i have no idea what bios he installed but there's a matrix modchip in there. this is my friend's xbox and i purchased it for him from someone on ATOT.. i have to get it to work before my friend picks it up. i think the modchip may have been misaligned, since it's solderless.. all that banging from the fedex truck must have done something. problem is i'm pretty much a noob and i don't know how to open up the xbox, or even how to identify the modchip..
 

yukichigai

Diamond Member
Apr 23, 2003
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Originally posted by: SofaKing
i have no idea what bios he installed but there's a matrix modchip in there. this is my friend's xbox and i purchased it for him from someone on ATOT.. i have to get it to work before my friend picks it up. i think the modchip may have been misaligned, since it's solderless.. all that banging from the fedex truck must have done something. problem is i'm pretty much a noob and i don't know how to open up the xbox, or even how to identify the modchip..
Oh dear. Well, you may want to learn quickly.

First thing you'll need is a set of Torx screwdrivers/bits. They look like a pointed hex design. It's important that you get Torx drivers and don't fake it, because you will strip the screws if you try. Anyway, you'll need a Torx 10, a Torx 20 and possibly a Torx 15.

Check in the Tutorials section of XBox-Scene for some guides on how to open it up. But don't even bother if you don't have the Torx drivers.
 

yukichigai

Diamond Member
Apr 23, 2003
6,404
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Originally posted by: SofaKing
crap i don't have those screwdrivers.. i guess i'll go buy a set at lowes
I suggest you buy the bits for a... erm... whatever you call the screwdrivers that take different hex-shaped bits. Probably cheaper, just as effective.
 

shuan24

Platinum Member
Jul 17, 2003
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see i thought its necessary only when you replaced the original hdd. If you are using the stock hdd, then it is already locked, no?

Also, I have heard that M$ is looking into checking the serial number on the hdd to see if it is one of theirs....maybe its just a rumor.
 

yukichigai

Diamond Member
Apr 23, 2003
6,404
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Originally posted by: MercenaryForHire
Originally posted by: shuan24
just a question, when is unlocking and locking the hdd necessary?

When you want to tempt fate and try to play on Live with a modded box.

- M4H
If your chip has a switch you should be okay. Just make sure to turn the chip off before you connect, and that you've done a "Stealth" install.