WTF: Nav 2K2 can't update

[dribgnikcom]

Iw as tryin to update my definitions today and I got a strange error message. Basically they won't update on ANY of my computers here so I'm thinking Symantec screwed up on their end with the update.

Are any of you able to update?

 

[LiekOMG]

Oddly enough, mines gets an error too. Must be something on their end.

 

[HonkeyDonk]

yeah, same here, tried it, no go. I'm sure it will be fine soon enuf.

 

[Anubis]

mine worked fine earlier today runnin 2k2 updated round 6 oclock i think

 

[dakata24]

just updated okay.

 

[bmacd]

*cough* pirated copy *cough* j/k. Any update yet?

-=bmacd=-

 

[SinnerWolf]

you can download their "intelligent updater" exe directly from their homepage. It will install the defs. 2k2 has issues if one of the patches for the LiveUpdate itself doesn't go perfectly. Once you do the int upd, it should be golden.

 

[dribgnikcom]

Yes my copy is pirated and no it still don't work.

I wonder if it's targeted against pir8ed copies...

 

[XMan]

My legit copy won't update, either.

 

[amnesiac]

AVG is better.. It keeps the hair silky and smooth.
Oh really fool?

STOP LOOKING AT ME, SWAN!

 

[RaynorWolfcastle]

Originally posted by: Xerox Man
My legit copy won't update, either.

neither will mine

-Ice

 

[toant103]

i have the corporate edition and it won't update either

 

[The Stigenator]

I updated earlier today ( I installed it yesterday).

Turns out that I had got a Beta copy from Symantec (My brother knows someone at symantec) and that wouldnt update other than the virus def's which was fine for my usage (only one machine used NAV) but then I found I couldnt update speedisk. So I asked him about it and he said he gave us a beta copy to test out but he forgot to mention it to my brother. So I went out and bought an OEM System Works Pro2002 and it works fine.

 

[dakata24]

check out the dslreports security forum. a fix is mentioned that requires deleting a file (i think it's one of the update files)

 

[Nocturnal]

lately ive been having to update my crap every single day. itll just pop up and tell me to update it.

 

[dakata24]

link to the dsl reports thread of files to delete

I was getting the same errors, but my wife was able to update without incident.

I went to Norton's site and found the following...

»service2.symantec.com/SUPPORT/sharedte..[?]

Basically, the article explains that one of the reasons for the "6002" error is that if you have corrupted DL'd zip files, it won't work properly. How they got corrupted, I don't know - but when I deleted the files in the directory as suggested by the article, I was then able to perform a successful Live Update.

Interestingly, before I deleted the files in the
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads directory, there were four files...

liveupt.sig
liveupdt.grd
livetr.zip
autoupdt.trg

After running LU, there is now only one file...

livetr.zip

I hope this helps.

 

[dribgnikcom]

Ok I've been doin that b4 after lookin at Symantecs site but that didnt work. I also tried manually unzipping the zip file downloaded with WinRar and it told me it was corrupt so I knew it wasn't my problem.

Solution was to also CLEAR BROWSER CACHE!!! That does it works great now.

By the way the directory in win98 is c:\Windows\All Users\Application Data\Symantec\Liveupdate\Download.

Thanks