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WTF kinda crap is this?

Shawn

Shawn

Lifer
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I reset my router and modem and I'm still getting this shit. I'm paying for a 6mbps connection and I feel like I'm on dialup. Fucking Comcast.
 
Wow that's pretty bad, might want to call them up. I have comcast in Seattle and just tested it @ that site- 23/8 mbps w/ just the basic internet package
 
Yeah, but with more content intensive pages these days, I bet his relative load times are about the same at a lot of places.
 
DSL? Is the modem connected directly to the main phone jack without a long extension cord? Have you called them and asked for a line test?
 
Originally posted by: iamwiz82
If you think that feels like dial up then you didn't spend much time on dial up 😉
Click to expand...

It's even worse now for some reason.

Text

And in reality it's slower than what that's showing. The more connections the slower it goes.
 
Originally posted by: Atheus
DSL? Is the modem connected directly to the main phone jack without a long extension cord? Have you called them and asked for a line test?
Click to expand...

This is comcast.
 
Originally posted by: Shawn
Originally posted by: Atheus
DSL? Is the modem connected directly to the main phone jack without a long extension cord? Have you called them and asked for a line test?
Click to expand...

This is comcast.
Click to expand...

This is madness! This is Comcast!!!

Try resetting the modem and plugging it directly into one computer, see if it persists. Sounds like either a) They throttled you b) Some noob is seeding a torrent from every single neighbors house whose Wi-Fi network he could hack into (yes, at one point I've had enough computers around and accessible Wi-Fi connections, all unprotected, to seed a torrent from like 5 different RR connections, geek++)
 
Originally posted by: iamwiz82
If you think that feels like dial up then you didn't spend much time on dial up 😉
Click to expand...

Haha, no doubt.

That's as fast as my first broadband connection, 768k/128k ADSL.
 
For the first few weeks that we were back on Cox, we were getting awful speeds. Hulu stuttered like crazy (was actually pretty much unwatchable). Its really smoothed out recently, so I don't know what happened, but its been decent now. Every once in a while it goes to crap again, but it doesn't last long anymore.
 
At least you aren't being throttled like I am. I get 192 down and 1909 up. It sucks. I have to allot time when ever I want to download something because you can bet surfing the Internet is nearly impossible. YouTube, I can handle by going to the youtube page and waiting for about three days. But Hulu is impossible as they have a dumb rule implemented that only lets you download like 1 min of a video.

I can't wait to get real high speed, college life has its drawbacks. (BTW my housing complex recently advertised that they have a "Fiber" internet connection. Oh boy!)
 
Funny you should bring this up, I just had a comcast guy over today because my roomate was having some connectivity issues. When he tested the cable line at the modem it was coming in at -17dB. After replacing some cables and splitters the line was at -5dB. I am on the comcast 16mb package now, here is the test I just ran.

Speed Test
 
Working for comcast, let me help you figure atleast something out:

If you haven't already checked, the basic http://192.168.100.1 for your modem will give a bit of diagnostics (given the model of the modem of course, some lacking information) and you should be able to get a bit of information on a problem (if any or unless is stemming from elsewhere) with your signal.

Check that out, and report back with a few numbers on there, if they are there. Downstream numbers: SNR, 'Power Level'. Upstream Numbers: 'Power Level'
 
Hmm.. My SNR is 37dB, and Power Level is 12dBmV.

Upstream is 52dBmV.

Is that good? lol
 
Its ass backwards. Your upstream is on the high side, Your SNR is perfect, but your power level is high as well. Something is either wrong in your stuff coming to your house, which could be attributed to water in something or just maybe something else (funky upstream out of your tap outside). Because your downstream should be lower (dont get me wrong, modems will function at 12db just fine, but they are made to function between certain ranges and that's above and beyond and unnecessary). So something would definitely appear wrong, because that being so high and the upstream being so high usually indicates something.

You have any other services from Comcast? or just the HSI?

And those levels, although they are unbalanced -- your upstream is on the high side, but possibly bearing merit. But the downstream is high, for anything I would say.

Where are you located? As well?

(By the way, this is all assumed based on what you've given me, so don't go flying off the handle on any employees or anything or saying "I know someone from Comcast and they told me this and that" because that shit -- is annoying. So as long as we keep this kosher, I can help as much as possible.)

And as repetitive as it may seem, you may want to check and make sure are your connections are tightened down (not hulk style), because even finger tightened will do you a lot better than slightly loose. By connections, I mean: at your modem, any splitters in your house, any splitters on the outside of your house, and your 'ground block' to where your incoming line first meets (if you have one).

Forgive the ridiculous long post, I just like typing.
 
Originally posted by: meticulous
Working for comcast, let me help you figure atleast something out:

If you haven't already checked, the basic http://192.168.100.1 for your modem will give a bit of diagnostics (given the model of the modem of course, some lacking information) and you should be able to get a bit of information on a problem (if any or unless is stemming from elsewhere) with your signal.

Check that out, and report back with a few numbers on there, if they are there. Downstream numbers: SNR, 'Power Level'. Upstream Numbers: 'Power Level'
Click to expand...

All it gives me is this:
PC Connectivity:
USB: Not Connected
Ethernet: 100 BaseT Full Duplex
USB Vendor ID: 06 cc
MAC Address: 00-E0-6F-CA-8C-52
CM Model: TJ715x

Cable Signal: Ready
Tuning: Complete
Ranging: Complete

Data Service: Ready
Connecting: Complete
Configuring: Complete
Registering: Complete

Current state: Operational
Highest State Obtained: Operational

Auto Refresh is currently off.
Press Faster to start Auto Refresh.


 
I'm not the OP. 😉

So you're saying it could be better? I'll check all the connections sometime and see if it changes. What numbers would be more acceptable?

I have HSI and Basic Cable.

There does seem to be something wrong with our cable, I've been meaning to call them about it. We get very few channels, and the channels we used to get are snowy.

We got shut off due to non bill payment, then re hooked back up and it was like this.
 
Originally posted by: meticulous
Telling from that info Shawn, you have ... an ugly blue modem? Lol.
Click to expand...

Yeah. It's a piece of crap. That's for sure. I could swear I used to be able to get more info. Comcast must have updated the firmware on it or something because now it doesn't show anything.
 
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