WTF????????? $281.74 PHONE BILL??????????????

[imported_Tomato]

That's it.

I'm fvcking calling Sprint and bitching the effin hell out of them.

This is the THIRD MONTH in a row they've fvcked up my bill.


Monthly Service Charges

Description Charges
750 Anytime Minutes
40.00
3000 Night & Weekend Minutes Jul. 09 to Aug. 08 New Service
0.00
3000 Night & Weekend Minutes Jun. 23 to Jul. 08 New Service
0.00
PCS To PCS Calling Service Charge
5.00
$45.00


Additional Usage Charges

Description Charges
Voice Airtime Charges for Extra Minutes Used 645.0 Minutes
258.00
Voice Long Distance Charges
6.72
Roaming Airtime Charges for Minutes Used 2.0 Minutes
0.78
PCS Vision Usage 0.01
$265.51



Yet EVERY time I've called check my minutes, I've had plenty to spare.

On hold right now. I almost feel bad for the customer service rep who gets to handle me.

This should be fun.

 

[TommyVercetti]

Record the call?

 

[Binar]

$281 is too much to be waived


anyway good luck

 

[newbiepcuser]

wow, for that much you can get some great tires for your civic.

 

[imported_Tomato]

Originally posted by: newbiepcuser
wow, for that much you can get some great tires for your civic.

TELL ME ABOUT IT!!!!!!!!!!!!!!!!!!!!

On fvcking hold AGAIN.

 

[isekii]

wow

after I received a $700 dollar bill from Voicestream.

I never stayed on long on cell phones.

 

[imported_Tomato]

Originally posted by: isekii
wow

after I received a $700 dollar bill from Voicestream.

I never stayed on long on cell phones.

Was it correct?

Goddamn.

Still on hold. They're getting a manager. This is effin ridiculous.

 

[MrCodeDude]

750 Anytime Minutes
3000 Night & Weekend Minutes Jul. 09 to Aug. 08 New Service

WTF? Who needs that many minutes?

 

[conjur]

Do you get detailed billing? That will be the proof there.

 

[imported_Tomato]

Originally posted by: MrCodeDude
750 Anytime Minutes
3000 Night & Weekend Minutes Jul. 09 to Aug. 08 New Service

WTF? Who needs that many minutes?

EXACTLY. And free PCS to PCS, too... almost all my friends have Sprint phones.

I don't know how the hell they messed up, but I'm about to find out. They're putting me through to a manager.

 

[Hammer]

i was a girl last month :Q

Monthly Service Charges

PCS Free & Clear Plan
45.00

Unlimited PCS Vision
10.00

$55.00

Nationwide Volume Base Discount -13.75
Taxes, and Surcharges & Fees $8.56

$49.81


Voice Airtime Summary

Description Monthly Minutes Available Minutes Used
Minutes Used in Plan 500.0 287.0
Off-Peak Minutes Used 1,083.0
Sprint PCS to Sprint PCS Calls 315.0
Total Voice Minutes 1,685.0

 

[isekii]

Originally posted by: Dezign

Originally posted by: isekii
wow

after I received a $700 dollar bill from Voicestream.

I never stayed on long on cell phones.

Was it correct?

Goddamn.

Still on hold. They're getting a manager. This is effin ridiculous.

Basically I got focked over.
I didn't have much minutes left, so I had my calls forwarded to my house phone.
Basically if I forward calls, they charge their minute charge + .25 cents per min.
:disgust:

I read over everything
It was written on a small 3x3 inch paper that was thrown in with the box.

 

[imported_Tomato]

Originally posted by: conjur
Do you get detailed billing? That will be the proof there.

Yeah...

YESSSSSSSSSSSSSSSSSSSSS I GOT THEM....

I just went through all 1,400 calls I placed/received this past month...

They started charging me at this point:

598 06/20 11:14PM Incoming 4.0 1.60 0.00 1.60
599 06/20 11:19PM Incoming 3.0 1.20 0.00 1.20
600 06/20 11:21PM Incoming 1.0 0.40 0.00 0.40


My plan includes 3,000 nights and weekends after 8pm.

BUT... last time I checked, 11:14pm is AFTER 8pm.

The manager was a d!ck until I pointed out that fact.

"Uh... hold on one moment, let me see what's going on here..."

I WIN!!!!!!!!!!!!!!!!!!!!

Hopefully.

On hold again.

UGH.

 

[isekii]

You go girl

 

[iamme]

Just remember to the full name, CSR number, extension, or whatever you can from who you talked to.

 

[pyonir]

Offer to make him dinner if he fixes your bill...

 

[Angrymarshmello]

I've never wanted you more

 

[Binar]

no offence but your plan sucks

i have 750 any time 3000 night and weekend free pcs to pcs all for $30

edit : also i have no contract with them I can cancel any time

 

[conjur]

That's a lot of night and weekend calls you used before 6/20 then.



Kick some butt, Dezign!

 

[Angrymarshmello]

Originally posted by: Binar
no offence but your plan sucks

i have 750 any time 3000 night and weekend free pcs to pcs all for $30

edit : also i have no contract with them I can cancel any time

That's a special plan if you have no contract, genius

 

[ggavinmoss]

Stick it to the man!

-geoff

 

[imported_Tomato]

LOL... thanks guys... I feel a little better, although I'd be a helluva lot happier if all this drama could be handled before I leave for Vegas.

Mr. Manager "Alan" tells me he'll be giving me a call before midnight tonight to let me know what he finds. He's printed out all 32 pages of my bill, and said he'll go over it with a fine-toothed comb to see "what went wrong and when."

I'll update on Monday when I return from Vegas... Have a great weekend, everyone... you guys have been fabulous...

 

[her209]

Stop yelling at me

 

[Antisocial Virge]

I just went through all 1,400 calls I placed/received this past month..

45 calls a day?

 

[conjur]

Originally posted by: Dezign
LOL... thanks guys... I feel a little better, although I'd be a helluva lot happier if all this drama could be handled before I leave for Vegas.

Mr. Manager "Alan" tells me he'll be giving me a call before midnight tonight to let me know what he finds. He's printed out all 32 pages of my bill, and said he'll go over it with a fine-toothed comb to see "what went wrong and when."

I'll update on Monday when I return from Vegas... Have a great weekend, everyone... you guys have been fabulous...

Why...yes we have!

Have fun.