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Wow... Thanks Logitech tech support...

aphex

aphex

Moderator<br>All Things Apple
Moderator
You've been helpful......

Dear Customer,

Thank you for your recent inquiry about your Logitech Cordless Controller for Xbox.

I understand that you are still experiencing difficulties when using the Logitech Cordless Controller for Xbox.

Try to connect the device on another USB port or try using the device on different games to see if the issue occurs. If the issue persists on other games, then test the device on another PlayStation if you can, If the issue is unresolved then at this point, I believe that your device may be defective. To find out more about our warranty replacement process, please refer to the following document:
Click to expand...

#1 - Uhm, the controller dosen't use USB, it uses the XBox Controller Connection
#2 - Its not a playstation, which unless im mistaken, dosent use USB either...

WTF?
 
Haha, sounds like someone has programmed in the automated responses slightly wrong!

The PS2 does have a couple of USB ports btw
 
Originally posted by: aphex
You've been helpful......

Dear Customer,

Thank you for your recent inquiry about your Logitech Cordless Controller for Xbox.

I understand that you are still experiencing difficulties when using the Logitech Cordless Controller for Xbox.

Try to connect the device on another USB port or try using the device on different games to see if the issue occurs. If the issue persists on other games, then test the device on another PlayStation if you can, If the issue is unresolved then at this point, I believe that your device may be defective. To find out more about our warranty replacement process, please refer to the following document:
Click to expand...

#1 - Uhm, the controller dosen't use USB, it uses the XBox Controller Connection
#2 - Its not a playstation, which unless im mistaken, dosent use USB either...

WTF?
Click to expand...

just call them and tell them you tried everything. They will send you a new one.
 
Originally posted by: aphex
You've been helpful......

Dear Customer,

Thank you for your recent inquiry about your Logitech Cordless Controller for Xbox.

I understand that you are still experiencing difficulties when using the Logitech Cordless Controller for Xbox.

Try to connect the device on another USB port or try using the device on different games to see if the issue occurs. If the issue persists on other games, then test the device on another PlayStation if you can, If the issue is unresolved then at this point, I believe that your device may be defective. To find out more about our warranty replacement process, please refer to the following document:
Click to expand...

#1 - Uhm, the controller dosen't use USB, it uses the XBox Controller Connection
#2 - Its not a playstation, which unless im mistaken, dosent use USB either...

WTF?
Click to expand...


FWD to logitech support and you will get this in return:

Dear Customer whose money we already have,

We know the cordless controller is a POS and we don't care. you are not getting your money back.

Thank you and go fvck yourself,
Your Daddy


 
Originally posted by: Confused
Haha, sounds like someone has programmed in the automated responses slightly wrong!

The PS2 does have a couple of USB ports btw
Click to expand...

True, but i dont believe that the Logitech Wireless PS2 controller uses them though...
 
you do realize that they run on 2.4ghz right?

that said, 2.4ghz is the most polluted frequence nowadays.

cordless phone, microwave, wi-fi network, so much interference.
 
Originally posted by: MaxFusion16
you do realize that they run on 2.4ghz right?

that said, 2.4ghz is the most polluted frequence nowadays.

cordless phone, microwave, wi-fi network, so much interference.
Click to expand...

Uh, yea.... But that wouldnt cause one of my buttons to act as if its stuck....
 
Originally posted by: aphex
Originally posted by: MaxFusion16
you do realize that they run on 2.4ghz right?

that said, 2.4ghz is the most polluted frequence nowadays.

cordless phone, microwave, wi-fi network, so much interference.
Click to expand...

Uh, yea.... But that wouldnt cause one of my buttons to act as if its stuck....
Click to expand...

then in my professional opinion, I must concur that the said device is defective.
 
Originally posted by: RagingBITCH
Um, they're right about #1. The XBox controller ports/connections are USB.
Click to expand...

Sure as heck dosent look like USB to me....
 
Originally posted by: aphex
Originally posted by: RagingBITCH
Um, they're right about #1. The XBox controller ports/connections are USB.
Click to expand...

Sure as heck dosent look like USB to me....
Click to expand...

The actual connector is a USB connection. (If you've ever taken your XBox apart, you'd know)
 
Originally posted by: RagingBITCH
Originally posted by: aphex
Originally posted by: RagingBITCH
Um, they're right about #1. The XBox controller ports/connections are USB.
Click to expand...

Sure as heck dosent look like USB to me....
Click to expand...

The actual connector is a USB connection. (If you've ever taken your XBox apart, you'd know)
Click to expand...

I have before, looked proprietary to me....
 
Originally posted by: aphex
You've been helpful......

Dear Customer,

Thank you for your recent inquiry about your Logitech Cordless Controller for Xbox.

I understand that you are still experiencing difficulties when using the Logitech Cordless Controller for Xbox.

Try to connect the device on another USB port or try using the device on different games to see if the issue occurs. If the issue persists on other games, then test the device on another PlayStation if you can, If the issue is unresolved then at this point, I believe that your device may be defective. To find out more about our warranty replacement process, please refer to the following document:
Click to expand...

#1 - Uhm, the controller dosen't use USB, it uses the XBox Controller Connection
#2 - Its not a playstation, which unless im mistaken, dosent use USB either...

WTF?
Click to expand...
Well at least they sent you a message.

I have been waiting for 4 days now for them to get back to me about my dead charging station for my MX700.


 
Originally posted by: Iron Woode
Originally posted by: aphex
You've been helpful......

Dear Customer,

Thank you for your recent inquiry about your Logitech Cordless Controller for Xbox.

I understand that you are still experiencing difficulties when using the Logitech Cordless Controller for Xbox.

Try to connect the device on another USB port or try using the device on different games to see if the issue occurs. If the issue persists on other games, then test the device on another PlayStation if you can, If the issue is unresolved then at this point, I believe that your device may be defective. To find out more about our warranty replacement process, please refer to the following document:
Click to expand...

#1 - Uhm, the controller dosen't use USB, it uses the XBox Controller Connection
#2 - Its not a playstation, which unless im mistaken, dosent use USB either...

WTF?
Click to expand...
Well at least they sent you a message.

I have been waiting for 4 days now for them to get back to me about my dead charging station for my MX700.
Click to expand...

have u tried giving the contacts on the mouse and docka good clean?

that usually solves the problem for me, or making sure the charger is plugged in 😱
 
Originally posted by: dug777
Originally posted by: Iron Woode
Originally posted by: aphex
You've been helpful......

Dear Customer,

Thank you for your recent inquiry about your Logitech Cordless Controller for Xbox.

I understand that you are still experiencing difficulties when using the Logitech Cordless Controller for Xbox.

Try to connect the device on another USB port or try using the device on different games to see if the issue occurs. If the issue persists on other games, then test the device on another PlayStation if you can, If the issue is unresolved then at this point, I believe that your device may be defective. To find out more about our warranty replacement process, please refer to the following document:
Click to expand...

#1 - Uhm, the controller dosen't use USB, it uses the XBox Controller Connection
#2 - Its not a playstation, which unless im mistaken, dosent use USB either...

WTF?
Click to expand...
Well at least they sent you a message.

I have been waiting for 4 days now for them to get back to me about my dead charging station for my MX700.
Click to expand...

have u tried giving the contacts on the mouse and docka good clean?

that usually solves the problem for me, or making sure the charger is plugged in 😱
Click to expand...
After a process of elimination, I have discovered that my mouse's powersupply is not functioning.

I will just get a Ravovac quick charger for the batteries.
 
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