• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Wow, Epox has FAST tech support

Jeff7

Jeff7

Lifer
Just trying to figure out a weird error with a freshly downloaded BIOS from their site for the 8KTA3 - Awdflash reports "File is not the original" or something to that effect.

Well anyway, response times thus far:
6min
6min
3min


I don't know of any other company that offers that kind of speed for tech support replies.
 
Strange...
When I called about a dead motherboard, after fighting through all the press this, then press that,
I ended up with a voice message that all techs were busy, and leave a message so someone can
call you back. Of course they never did. So I simply returned board to Newegg for refund and bought
another Epox 8kha+. Although tech support and board didn't work well for me (board was refurb),
the performance and features were too good to pass up, so bought new 8kha+ this time around.
Maybe I caught them on a bad day? It was right around the same time the 8k3a was shipping.
 
epox has the best support hands down, responses are in minutes, always. And it isn't BS response, its real suggestions based on your problem, not a copy and paste answer
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top