Wow, Epox has FAST tech support

Jeff7

Lifer
Jan 4, 2001
41,596
20
81
Just trying to figure out a weird error with a freshly downloaded BIOS from their site for the 8KTA3 - Awdflash reports "File is not the original" or something to that effect.

Well anyway, response times thus far:
6min
6min
3min


I don't know of any other company that offers that kind of speed for tech support replies.
 

RobsTV

Platinum Member
Feb 11, 2000
2,520
0
0
Strange...
When I called about a dead motherboard, after fighting through all the press this, then press that,
I ended up with a voice message that all techs were busy, and leave a message so someone can
call you back. Of course they never did. So I simply returned board to Newegg for refund and bought
another Epox 8kha+. Although tech support and board didn't work well for me (board was refurb),
the performance and features were too good to pass up, so bought new 8kha+ this time around.
Maybe I caught them on a bad day? It was right around the same time the 8k3a was shipping.
 

AA0

Golden Member
Sep 5, 2001
1,422
0
0
epox has the best support hands down, responses are in minutes, always. And it isn't BS response, its real suggestions based on your problem, not a copy and paste answer