Would calling Ford to bitch about my car serve any purpose?

[desy]

As devils advocate heavy 4X4 body on frame vehicles have lots of suspension wear and tear issues regardless of being a 4Runner or Explorer and nearly 100k miles isn't insignificant nor is the year of the vehicle ' rubber cracks and shrinks over time'

I've owned two 4X4's and realized its the price you pay to play. Now I avoid AWD or 4X4's unless I can really see me having any utility for it.

A side note my trusted independant came to me w a $1300 suspension bill for my Nissan because they wanted to do it all, took it to Nissan and they only repaired the actual bearings that we making the noise for less than half as they felt the other stuff was still good, so, unusual cause its them that always wants to change out everything due to 'service interval'

 

[DominionSeraph]

Meh, what could it hurt. Squeeky wheel gets the grease right?

Except he's not going to get any grease, and from a product improvement standpoint any engineer would look at this and laugh. He has the first year of the third generation Explorer, so nothing's going to apply to the current 5th generation, and the fact that he got 100,000 miles out of these components means that in each individual issue everything worked perfectly within the margin of error for its predicted lifetime. You also have 9 years of environmental and usage variables so how would you narrow anything down to manufacturing?
That these failures happened in the same year and so OP is having a big emotional response to them doesn't make it statistically meaningful.

 

[SpatiallyAware]

$5k in a year is pretty ridiculous, I'd be upset about that.