Originally posted by: batmanuel
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Amazon, on the other hand, is a company that I've always felt was going to rule the on line shopping world. I was impressed with them back when I first placed an order back in 1998, and they have gotten better ever since. Their prices may not be the cheapest all the time, but they have done a great job every time I've dealt with them (Newegg has been the same way). They really did great for me this Christmas. I did a lot of last minute ordering of gifts for my family on the other side of the country on Dec 18th, and all the packages arrived around the 22nd and 23rd (even a few items got there on time that Amazon originally told me were going to be arriving AFTER Christmas, which was doubly impressive). Plus it was a lot less hassle than buying it here and shipping it at the Post Office or a UPS outlet. Shipping was cheaper, too. I think a lot of people are starting to realize that shopping online is a really good way to get gifts for your distant friends and family, and so I expect online shopping will keep expanding for they next decade.
That's what a lot of people never got about the last tech bubble. It burst not because the idea of e-commerce was a bad one, but because the technology was still immature (it is hard to do online shopping without broadband) and people hadn't learned its strengths and weaknesses yet. There will always be things that will never work online (like selling petfood) but other types of business almost work better online than in B&M stores (computer equipment, books, music). I think when historians look back at the internet bubble of the late 20th century, it will parallel the growth of the video game industry. The video game industry had its own boom and bust in the early 80's, also caused by the limitations of immature technology and bad business decisions, but the fundamental idea was so good that when the time came the industry was able to rise from the ashes and grow into an economic powerhouse. The same will be true of e-commerce and internet technology. It just has to have enough time to grow into a stable sector of the economy. The people who wanted to get rich quick a few years ago just never realized that it was going to take some considerable time before it matured and some people were going to pick the wrong horses and lose a lot of money before it all worked itself out. These kinds of people always exist. They are the same kind of people who drove Atari stock to unnatural highs, lost a lot of money and then scoffed at Nintendo's chances of rebuilding the market. E-commerce will be a major economic engine of the 21st century. It is almost inevitible (barring a nuclear war or an asteroid strike). It may just take a few years for it to find its footing. I think this past year has been a big turning point, however, with the online Christmas boom and the rise of online music sales (among other things).