Wireless printer shutting down PC

[Steve Rimar]

I have a windows 7 Home professional operating system. My printer is a Brother Laser HL 2170W set up as wireless.
The problem I have is intermittent. If the printer is not on when I start up my PC it shuts down my PC and then the PC restarts. It sometimes also will shutdown My PC if I send something to print.
I hear a click at the printer and then it shuts down and restarts back up. The file sent will print.

I reloaded the printer drivers but that didn't help.

Thanks for any assistance.

 

[denis280]

What are your system spec.

 

[Steve Rimar]

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Gigabyte Technology Co., Ltd.
System Model P55-USB3
System Type x64-based PC
Processor Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz, 2794 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F6, 6/23/2010
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.99 GB
Available Physical Memory 5.46 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 13.0 GB
Page File Space 7.99 GB
Page File C:\pagefile.sys

 

[ArtShapiro]

Is it possible that your machine is blue-screening (perhaps some sort of weird driver issue with the printer or networking) and is simply set to automatically restart?

Could you temporarily disable that feature out of the Startup and Recovery tab from System Properties and see if that gives you anything interesting upon the next failure?

Art