WINXP "Crash" Problem !!! RAM or P/S Issue or ?!?!?!?!?

Fisher999

Golden Member
Nov 12, 1999
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Hi:

I am having a problem with the system in my signature called "rig 1". I recently ( about a month ago) replaced it's IBM 40GB deathstar hard drive with a WD 1000JB 8MB Cache 7200PRM PATA-100 hard drive which was new/unopened ( I purchased the hard drive in Summer of 2002). Anyway, I decided to set this hard drive up as a dual boot of Win2K Pro and WinXP Home. I used Partition Magic 8.0 to create two partitions giving the faster partition to WinXP. After I installed the two operating systems, the drivers and the software things seemed to be running fine except that WinXP was not as fast and seemed just a little "shaky" and "slow" compared to Win2k but it was stable. I wondered if maybe the "sluggishness" was due to the fact that (for right now) the system has only a single Crucial 256MB DIMM and that I needed to bump to 512MB.

Well, UNDER WINXP ONLY, I updated my Gigabyte AP64-D's drivers to a newer version of the ATI Catalyst drivers posted at the Gigabyte website. What a mistake. When I'm running WinXP the system will suddenly "crash" and spontaneously reboot several times per day or it will flash to a "blue screen" that reads, in effect, that the system was "froze" to be protected from damage. Then there is a lot of gibberish on the blue screen such as "...RIVER_IRQL_NOT_LESS_OR_EQUAL..." and other nonsense. The only thing I can understand on that blue screen is the message that there is some sort of problem with tbirdhd.sys, which is one of the files used by my Phillips PSC-705 soundcard. However, I NEVER had this problem BEFORE upgrading to the newer Catalyst drivers.

Anyway, I ran a complete virusscan of the system; something I do regularly, and found no problems. Then I re-installed my soundcard drivers. The same problems continued. Then I "rolled back" to the orginal older ATI drivers I had been using for the videocard but STILL the problem persists. It is so frustrating to be working in WinXP and never knowing at what moment the system will either INSTANTANEOUSLY crash and reboot OR give me that odd blue screen. I've tried to determine if there is any particular TYPE of operation in which the system is more vulnerable to this problem but the only thing I have noticed is that it tends to happen more often when I am opening a web page, transferring mulitple files from one section of the hard drive to another but in general it can happen at any time.

The really frustrating thing is that I can run under Win2k for hours and hours and hours and NEVER have a crash or blue screen.

So I think you see the dilemma. It would be easy to point the finger at the power supply but the system runs just fine under Win2k with the SAME p/s. If my memory is at fault, wouldn't I have crashes and blue screens under Win2k???

The problems under WinXP home really seemed to start AFTER I installed those newer ATI catalyst drivers and even though I have done a rollback to the older ATI drivers my problems under WinXP persist. Right now I am typing this running Win2k and have NO WORRIES that the system is going to crash or bluescreen.

Does anyone have any ideas, suggestions or solutions to the WinXP "spontaneious reboot" and "blue screen" problems ???

Thanks in advance for your input.
 

Bozo

Senior member
Oct 22, 1999
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I think I would uninstall all the ATI drivers. Apparently when you rolled back, something was left behind.
Then install an older ATI driver. You might also try just the drivers and not install the control panel nonsence.
I had a simsilar problem and that's what i took to fix it.

Bozo :D
 

Fisher999

Golden Member
Nov 12, 1999
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Originally posted by: Bozo
I think I would uninstall all the ATI drivers. Apparently when you rolled back, something was left behind.
Then install an older ATI driver. You might also try just the drivers and not install the control panel nonsence.
I had a simsilar problem and that's what i took to fix it.

Bozo :D


How do I install the drivers without all the control panel nonsense ??? There is no option for this within Setup ! You are talking about the "advanced setting" pages aren't you ???
 

Bozo

Senior member
Oct 22, 1999
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Download just the drivers from ATI. You don't have to download all the control panel crap.
You might have to search a little for an older version of the drivers. Then go to add/remove programs and remove anything ATI.

After the reboot, don't let XP install drivers. Then install the drivers you downloaded from ATI.

Bozo :D
 

Fisher999

Golden Member
Nov 12, 1999
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Originally posted by: Bozo
Download just the drivers from ATI. You don't have to download all the control panel crap.
You might have to search a little for an older version of the drivers. Then go to add/remove programs and remove anything ATI.

After the reboot, don't let XP install drivers. Then install the drivers you downloaded from ATI.

Bozo :D

I said I "rolled back" the drivers in my original post but that is misleading. I "rolled back" by uninstalling the ATI drivers from the "Add Remove Programs" list and then re-installed the original older drivers I had been using successfully.

I will try this again but I think there MAY be somthing else going on here.

BTW, as I type this I have been using the computer for the last 5 hours under Win2k and , as usual, not a SINGLE problem of any kind at all... stable as stable can be, not a wince even.



 

Fisher999

Golden Member
Nov 12, 1999
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Originally posted by: Bozo
Download just the drivers from ATI. You don't have to download all the control panel crap.
You might have to search a little for an older version of the drivers. Then go to add/remove programs and remove anything ATI.

After the reboot, don't let XP install drivers. Then install the drivers you downloaded from ATI.

Bozo :D

I uninstalled the ATI drivers from "add-remove programs" and before rebooting went did a search and deleted the saved ATI video drivers and a few remnants of the driver files in the system32 folder.

Then I rebooted and reinstalled the older drivers (the ones that had originally worked under WinXP and the ones that work fine in Win2kPro SP4).

I STILL have the same problems. This morning I fired up the computer, let it warm up for a while, then booted into WinXP. I started retrieving email (no problems), then transferred from files on the hard drive (no problem), then I started doing my Anandtech forum business. At FIRST everything was fine (for a few mintues) and then when I clicked on a link to open a page... BAM... spontaneous reboot. DRAT !!! I immediately booted into Win2kPro SP4 and have been doing my Anandtech work and lots of other things and the system is a smooth as silk and as stable as the statue of liberty for over 3 hours now.

I am so frustrated. I remember hearing that WinXP doesn't "like" to be installed in multi-boot situations and "likes" to have an entire hard drive for itself. I suspect, however, that there are lots of people running WinXP Home in a dual-boot configuration with no problems.

I am so angry now that I have decided to spend this evening doing the following:

1) Using Partition Magic 8.0 to re-format the WinXP partition.

2) Reinstalling WinXp Home and the minimal additional software components necessary.

3) Testing the system to see if the "spontaneous crash/reboot" issue continues.

If the problem persists I am going to convert the WinXP partition to a "Data" partition and just run Win2kPro on this machine since it runs so stable. I will be getting around to building my new Antec P180/Asus A8N-SLI/A64 3200+ "Venice" system and will be using Windows XP MCE 2005 on that so I guess I won't necessarily NEED WinXP Home on "rig 1" but it sure is frustrating that I'm now having this problem with WinXP Home on the system ever since upgrading to those newer ATI drivers.
 

TGS

Golden Member
May 3, 2005
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Uninstalling your ATI drivers, run something like driver cleaner to get rid of the residual files. Reboot. Install latest and greatest. Update everything else. It sounds like some driver within the XP build is wonky. You may just have to update a few key things, Mobo, video, etc..
 

Fisher999

Golden Member
Nov 12, 1999
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Originally posted by: TGS
Uninstalling your ATI drivers, run something like driver cleaner to get rid of the residual files. Reboot. Install latest and greatest. Update everything else. It sounds like some driver within the XP build is wonky. You may just have to update a few key things, Mobo, video, etc..

Thanks for the suggestion TGS and I , like you, believe the problem is a "wonky" driver within XP. It just became so frustrating that I reformetted the WinXP partition earlier today, have been working within Win2k for hours without a glitch, and therefore WinXp is now GONE until I do a clean re-install of it later tonight. If the problems persists I will reformat that partition again and give it to win2k as a data partition. I have the parts for a new system build that will be running winXP MCE2005 so if WinXP doesn't want to run on this machine it doesn't have to, lol.
 

flexy

Diamond Member
Sep 28, 2001
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before installing the latest (5.7) ATI catalysts it is ALWAYS a good idea to use driver cleaner pro..and read the INSTRUCTIONS for driver cleaner ! ANd do a cab-clean.

DO a XP install WITHOUT all unneeded stuff first, especially your soundcard and unneeded NICs and disable unneeded devices from bios.

Start as minimal as you can, install nforce drivers, use driver cleaner in safe mode, do a cab-clean, do a driver cleaner run and delete all ATI entries.

Try to install your "weird" soundcard as last...also try moving your soundcard to another PCI slot, might be a IRQ conflict.