Budmantom
Lifer
I can't remember the last time that I got the right refills the first time, am I the only one with this problem?
Tom
Update:
I went to AutoZone after work determined to get the right refills, the guy at the counter was very helpful, he looked it up in the computer and said lets go outside and get the windshield wipers just to make sure we get the right one's. This was one of the few times I had received great cs so I couldn't say no.
The guy grabs the wipers and starts to install them, I was very impressed what great cs I was receiving, then he started having a hard time inserting the refills I asked him if he needed a hand he just smiled, grabbed a big pair of pliers and said nah I got it. He started spreading the clips open so he could install the refill, I asked if he had the right size and he said "sure, these can be a bit tricky sometimes".
I wanted to stop him because he was about to hurt himself and he was installing the wrong size refills, but he was being so helpful. After about 5 minutes one of his coworkers suggested that he try the narrow refills, he looked at me and asked if I thought that was the problem, I told him it was worth a try. He installed the new refills and bent the tabs back to their original position.
I can't complain about the service but it's good to see that I'm not the only one that has a hard time with windshield wipers.
Tom
Tom
Update:
I went to AutoZone after work determined to get the right refills, the guy at the counter was very helpful, he looked it up in the computer and said lets go outside and get the windshield wipers just to make sure we get the right one's. This was one of the few times I had received great cs so I couldn't say no.
The guy grabs the wipers and starts to install them, I was very impressed what great cs I was receiving, then he started having a hard time inserting the refills I asked him if he needed a hand he just smiled, grabbed a big pair of pliers and said nah I got it. He started spreading the clips open so he could install the refill, I asked if he had the right size and he said "sure, these can be a bit tricky sometimes".
I wanted to stop him because he was about to hurt himself and he was installing the wrong size refills, but he was being so helpful. After about 5 minutes one of his coworkers suggested that he try the narrow refills, he looked at me and asked if I thought that was the problem, I told him it was worth a try. He installed the new refills and bent the tabs back to their original position.
I can't complain about the service but it's good to see that I'm not the only one that has a hard time with windshield wipers.
Tom