• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Windows XP Welcome Screen Reboot

D

Dexion

Golden Member
WinXP Home will not go beyond welcome screen and will reboot itself.

It will boot, cycle to the welcome and start the process all over again on its own. It never reaches the desktop. I let it do this for about 30 minutes with no change in the process.

I have tried to boot into Safe Mode, and that works. I have removed all recent installed and unnecessary programs. Did a virus scan as well asspyware/adware checks. All Clean.

Still have no idea what's wrong with it. Went to the Microsoft knowledge website to search for the problem, but the closest thing that came up was something about being "Stuck" on the Welcome screen rather than a reboot.
 
What is your hardware setup? I would try disabling unnecessary components (sound card, network card, etc) in safe-mode and then try to boot again. If you have two sticks of RAM you might also try taking one of them out/swapping them/etc.

I've never encountered this particular problem (though I'm still an XP newb), but maybe it's possible that XP is trying to initialize some faulty hardware and that is causing the reboot?
 
If you can get into safe mode, disable the automatic restart function, located here:

Right-click 'My Computer'
Choose Properties
Choose the Advanced tab
Click on 'Settings' in the 'Startup and Recovery' area (should be the bottom one)
Uncheck the 'Automatically Restart' box

Optional: Check the box next to 'Write an event to the system log'
Reboot and let it crash (should give you a BSoD)
Reboot again into Safe Mode
View logs

I'm not sure if you can do all of that in safe mode, but it's worth a shot anyway.
 
I am having the exact same problem; i recently purchased the following and installed with some old components of mine, the setup is:

Athlon64 3500+
Asus A8V Deluxe
ATI Radeon X800 Pro
WD Raptor 74GB SATA
WD 80GB 7200RPM 8MB Cache
Antec 400W PSU
WinXP Home

I first had problems installing the OS to the SATA drive, solved that then on one bootup it had a fatal error and I could no longer boot to windows; every time I passed POST I'd get BSoD. So I then installed the OS on my old drive; and windows worked. After I loaded the sound drivers for the MB; I'd get into an infinite loop of reboots; when I bootup into safe mode it works for maybe 5 minutes before rebooting automatically. I checked the drivers under device manager and everything is working properly except the USB 2.0 controller which will install if I can get SP2 loaded (but my PC doesn't stay on long enough for me to do anything). Also, when I boot I get the option to load two different installs of WinXP Home; however, I already formatted the SATA drive again when I installed the OS on my old drive, so I don't know why it would give me that option on bootup.

I disabled the automatic reboot; and BSoD had read a failure to keep some PSN_LIST or something to that effect. I'm thinking my PSU is too small; but could it be something else?

Also wanted to add that my CPU is running at 127F-128F; the heatsink is at 2518RPM -- is that too hot?
 
Originally posted by: Platyply
I am having the exact same problem; i recently purchased the following and installed with some old components of mine, the setup is:

Athlon64 3500+
Asus A8V Deluxe
ATI Radeon X800 Pro
WD Raptor 74GB SATA
WD 80GB 7200RPM 8MB Cache
Antec 400W PSU
WinXP Home

I first had problems installing the OS to the SATA drive, solved that then on one bootup it had a fatal error and I could no longer boot to windows; every time I passed POST I'd get BSoD. So I then installed the OS on my old drive; and windows worked. After I loaded the sound drivers for the MB; I'd get into an infinite loop of reboots; when I bootup into safe mode it works for maybe 5 minutes before rebooting automatically. I checked the drivers under device manager and everything is working properly except the USB 2.0 controller which will install if I can get SP2 loaded (but my PC doesn't stay on long enough for me to do anything). Also, when I boot I get the option to load two different installs of WinXP Home; however, I already formatted the SATA drive again when I installed the OS on my old drive, so I don't know why it would give me that option on bootup.

I disabled the automatic reboot; and BSoD had read a failure to keep some PSN_LIST or something to that effect. I'm thinking my PSU is too small; but could it be something else?

Also wanted to add that my CPU is running at 127F-128F; the heatsink is at 2518RPM -- is that too hot?
Click to expand...

If you turn off automatic reboot, does a BSOD (blue screen) occur? If so, read my .sig's URL and send me the dumps plus MPS Reports output, after doing all your driver updates.
 
Originally posted by: Dexion
WinXP Home will not go beyond welcome screen and will reboot itself.

It will boot, cycle to the welcome and start the process all over again on its own. It never reaches the desktop. I let it do this for about 30 minutes with no change in the process.

I have tried to boot into Safe Mode, and that works. I have removed all recent installed and unnecessary programs. Did a virus scan as well asspyware/adware checks. All Clean.

Still have no idea what's wrong with it. Went to the Microsoft knowledge website to search for the problem, but the closest thing that came up was something about being "Stuck" on the Welcome screen rather than a reboot.
Click to expand...

You can use MSCONFIG to disable services and such that run in normal mode but not safe mode.

You can read my .sig's URL for details on how to send me the minidump that's generated so I can tell you what's going on; run MPS Reports too (and since you'll be in safe mode doing all this, run MSINFO32 and save the output and mail that to me too.)
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top