Windows XP problem recognizing CD-RW

[woohoo7676]

Hi! I've been reading the forums for a while, and was wondering if anyone would be able to help me out with my problem. I recently purchased a Verbatim 52x24x52 CD-RW drive, and installed it to my computer, but the problem is, only the DVD drive will show when there is both the DVD and CD-RW drive installled. I've tried switching around the master and slave configs, but it does no good. If both drives are in, the DVD is only shown in XP, even though both drives are seen in the bios and Intel Application Accelerator.

If I take out the DVD drive, leaving only the CD-RW, then XP shows the CD-RW, showing that the drive itself does work. I've tried everything but I just can't get both drives to show up! I've even tried this with a TDK CD-RW drive, and still the same problem occurs. Any help would be greatly appreciated!

System Specs:
SiSoftware Sandra

Processor(s)
Model : Intel(R) Pentium(R) 4 CPU 3.06GHz

System Mainboard (MSI 7205 Granite Bay)
Bus(es) : ISA AGP PCI IMB USB FireWire/1394 SMBus/i2c
MP Support : 1 CPU(s)
System BIOS : Phoenix Technologies, LTD 6.00 PG
System Mainboard : MS-9126
System Chipset : Intel Corporation E7205 Host Controller
Front Side Bus Speed : 4x 133MHz (532MHz data rate)
Installed Memory : 1024MB DDR-SDRAM
Memory Bus Speed : 2x 133MHz (266MHz data rate)

Video System
Monitor/Panel : SONY GDM-W900
Adapter : NVIDIA GeForce4 Ti 4600

Physical Storage Devices
Disk Drive : WDC WD1200JB-00DUA3
Disk Drive : WDC WD800JB-00CRA1
CD-ROM/DVD : ASUS CRW-5224A

Logical Storage Devices
Hard Disk (C🙂 : 74.5GB (8.6GB, 11% Free) (NTFS)
CD-ROM/DVD (D🙂 : 632MB (0MB, 0% Free) (CDFS)
Hard Disk (E🙂 : 111.8GB (104.4GB, 93% Free) (NTFS)

Peripherals
Serial/Parallel Port(s) : 2 COM / 1 LPT
USB Controller/Hub : Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
USB Controller/Hub : Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
USB Controller/Hub : Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
USB Controller/Hub : Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
USB Controller/Hub : General Purpose USB Hub
FireWire/1394 Controller : OHCI Compliant IEEE 1394 Host Controller
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : Microsoft USB IntelliMouse Optical
Human Interface : Microsoft USB IntelliMouse Optical

MultiMedia Device(s)
Device : Creative SB Audigy
Device : Creative Game Port
Device : Intel(r) 82801DB/DBM/DA AC '97 Audio Controller

Printers and Faxes
Model : hp cp1160

Operating System(s)
Windows System : Microsoft Windows XP Home Ver 5.01.2600 Service Pack 1

Network Adapter(s)
Networking Installed : Yes
Adapter : Intel(R) PRO/1000 MT Desktop Adapter

 

[Viper96720]

If you got both drives on the same cable make sure the one on the furthest connector is master and the other is slave.

 

[woohoo7676]

Viper96720, I set the furthest connector to master, and the other to slave, with still the same results =\ Any other suggestions?

 

[jabroni78]

I just installed the exact same drive into another computer just 2 hours ago. I had the same problem. The way i resolved it was by using the ide cable that came with the verbatim cd-rw drive. I was using a rounded ata100 cable before. For some odd reason the cd-rw drive would not be recognized when it and my cdrom were attached together. Changing the ide cable fixed that.