from fatwallet:
DO NOT ORDER, THIS IS NOT THE SOFTWARE
Stephanie: No, I am sorry but we are not reimbursing customers for this.
xxx: can you give me a coupon for my lost time please
Stephanie: Is there anything else I can help you with?
Stephanie: I have canceled the order.
Stephanie: It is not the boxed software for individual sale.
Stephanie: Again, it is on the site under build to order computers because if you want the software, you can add it to your computer for just a $1.
xxx: please cancel my order then
xxx: then why is it on the site
Stephanie: Do not order
xxx: I do not know what do not push means?
Stephanie: We are not going to sell this software to customers at $1
xxx: I thought it was the software
Stephanie: As you can see online Technology / BTO Configurations - DO NOT PUSH
Stephanie: It is just the item number that needs to be added when you purchase the computer. It will be canceled.
xxx: what is it?
Stephanie: It is not the actual software.
Stephanie: Actually, I apologize but this item is for a Built to order computer.
xxx: why does it take a month to ship?
Stephanie: Delivery is scheduled 8/23/05
xxx: 9155023696
Stephanie: May I have your order number please?
xxx: .
xxx: wI just placed an order, when will the product come?
Stephanie: I apologize for the trouble but we do not have an in store pickup option online.
Stephanie: Hello Pejman
xxx: hi
[Stephanie - Your Staples representative has joined the session.]
xxx: [Item sent - Staples.com? | Customer Service]
Please wait for the next available Staples representative.
xxx: Can I do a instore pickup on the order I just placed?