- Nov 13, 2005
- 11
- 0
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My friend has a computer which he has bought from futureshop a little while back. He was opening a .rar file and chose to open all of the files inside of it at once. Needless to say, there were a ton of windows that popped up and windows froze. He shut of the power at the power switch and turned it off. Now when he tries to boot his computer, he gets the error saying that windows wasn't shut down properly and is given the list of safe mode options and such. No matter what option he chooses (and he has tried all of them), windows will show the loading screen for a bit, and then go back to this screen, no matter what he does. I figure the registry is shot and I was going to try this help document:
http://support.microsoft.com/?kbid=307545
The only thing is, I don't actually know if it is the registry. Also, it says in that support document above that this method should not be used on an OEM installed OS. I have faced facts, I will probably have to format, but there is a lot of important information on there that he would like to have. Any help would be appreciated.
http://support.microsoft.com/?kbid=307545
The only thing is, I don't actually know if it is the registry. Also, it says in that support document above that this method should not be used on an OEM installed OS. I have faced facts, I will probably have to format, but there is a lot of important information on there that he would like to have. Any help would be appreciated.