My parents were using their computer when it developed this problem. Windows will not boot, you get the page that offers safe mode among others and none of them work. I talked to a tech friend who guided me to use the recovery console and run chkdsk /r. Chkdsk /r found one or more errors and fixed them but still no boot. My friend then mentioned the possibility that there is a conflict with Service pack 3, so as a troubleshooting measure I uninstalled service pack 3. still no boot. I'm trying to save some important files that are on the HDD before I have to take more drastic measures. I was at one site that recommended to run fixboot and fixmbr. I did run fixboot but when I attempted to fixmbr, I was cautioned that this could ruin the data on the disc if everything wasn't as it needed to be. I decided to save fixmbr for a last chance measure, and seek other sources. So here I am looking for some good info, perhaps someone can tell me where I can get the info I need. I did go to Microsoft and I don't think I was finding the correct page to post my problem. Help!
newtech2140
newtech2140
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