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Windows Protection Error...

E

efript

Senior member
i keep getting that when i turn on my comp... i can get into safe mode fine but then when i try to go into windows normally i get that and it makes me restart my comp. whats going on?
 
windows 98... no new hardware... its my sisters comp btw... she swears she didnt do anything (but she most likely did bc she likes to mess with stuff and never take responsability)....
 
there are a ton of possible things that could go wrong... wtf im not about to test each one out bc its prob something real simple to fix... anyone get this before? if worse comes to worse ill install w2k on her comp. these are the possible problems:
If a real-mode driver and a protected-mode driver are in conflict.
If the registry is damaged.
If either the Win.com file or the Command.com file are infected with a virus, or if either of the files are damaged.
If a protected-mode driver is loaded from the System.ini file and the driver is already initialized.
If there is a physical input/output (I/O) address conflict or a random access memory (RAM) address conflict.
If there are incorrect complementary metal oxide semiconductor (CMOS) settings for a built-in peripheral device (such as cache settings, CPU timing, hard disks, and so on).
If the Plug and Play feature of the computer's basic input/output system (BIOS) is not working correctly.
If the computer contains a malfunctioning cache or malfunctioning memory.
If the computer's motherboard is not working properly.
If you installed Microsoft Office 97 and you are using the Novell Client 32 software.
 
My advice? Go through that list, one by one, and try to fix each problem. There's nothing else we can really do with just a message of "windows protection error" and "windows 98".
 
run MSCONFIG in Safe Mode & disable all the startup items, reboot & see if you can get into normal Windows
 
Originally posted by: efript
windows 98... no new hardware... its my sisters comp btw... she swears she didnt do anything (but she most likely did bc she likes to mess with stuff and never take responsability)....
Click to expand...

you know that describes 99% of all the women in the population! 😀

/runs and grabs flame shield
 
yeah well my mom and sister are the only 2 people in the house who have probs with their computers... really stupid... they just click everything and stuff, very bothersome... but i gotta get my sis' comp fixed otherwise she'll be b!tchy till it gets taken care of.
 
....anywayz
Press F8 before the Windows splash screen.....select Command Prompt mode (or something like that)
After it gets to the command prompt run Scandisk to check the disk for errors and also go ahead and do a surface scan. It will take a while but it could be that you may have a bad sector on the drive.
It could still be many a other reason though....need mo info.
 
what other info do u need? tell me and ill let you know. we just bought this comp for her from a local comp store like 3 months ago.
 
This was a notoriously problem with certain 3com network cards. There were driver issues that caused the Windows Protection Error. If you have a 3com network card, take it out and see what happens.
 
guys i would really appreciate it if you could help me out... i dont want to bring her comp into a local comp store and pay them 40 bucks for something i can fix myself if i knew what was wrong with it. i know some of you have to of had this problem, so im asking for your help, thanks
 
Originally posted by: XZeroII
Bad RAM. Get a memory tester and test your RAM.
Click to expand...
If so, here's a link to DocMem. It's pretty good and very free. 🙂

Did you recently install a new PCI card and software? I had similar problem when I installed the software for a Sound Blaster PCI128. I'm glad I Ghosted before I did because installation ate my setup, and the fix was moving the card to a different PCI slot and re-installing the software.

See if you can check for any conflicts.
 
nah nothing has been installed... software wise she told me nothing so i take her word for it... should i move some of the cards around?
 
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