"Windows Protection Error" during shutdown of win98se

ttown

Platinum Member
Oct 27, 2003
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I've recently started getting a "Windows Protection Error" when I shutdown my win98se machine -- and I'm forced to press a key for it to continue to power-down.

A little background: The computer has been running fine for many years. It's a Tekram P5m4-m+ motherboard with an amd K6-2/500mhz and 256mb of ram, with 8mb shared to the onboard video + an additional video in a pci slot (s3 trio 64).
A couple weeks ago, I wanted to burn an ISO using nero 5.5something... so I started a burn... and during that time my machine ran out of disk-space -- so windows gave me a disk-space problem and nero aborted the burn.
So, I needed to clean up some space (the drive was really low on space). I chose several little-used apps, including Quake3, "mplayer" and a couple other "minor" things that I can't remember ( :( ).
I'm fairly certain that was the day my problems began. When the day was over and I shut-down the computer, it hung at "please wait while windows shuts down". I waited 30+ minutes before finally hitting the power switch. For the few times since then that I've used the machine, I've had intermittent problems -- ranging from a "random" reboot in the middle of working to "em_exec aborted" window showing up soon after power-up. I have not been able to cleanly shutdown since that day -- usually just hanging at "please wait while windows shuts down". Over the last 2 days, I now get a "windows protection error" when I would normally expect it to power-down (after the "please wait...").

I've followed MS's troubleshooting in 202633 and 238096 (except for the windows "shutdown supplement") without success.
I've run Memtest-86 v3.2 for about 4 hours with no problems indicated.
I've run System File Checker and found 3 corrupt files "setupx.dll", "s3dtkw.dll" and "s3kernel.vxd" -- which I restored from the win98se install disk.
I've enabled/disabled each of my video display devices, disabled Power Status Polling, disabled the windows exit sound, disabled audio/game/media devices -- set my display to lowest resolution/color depth.
Still the same Windows Protection Error*
I've started in Safe-Mode, and it shuts down fine -- so it only happens in real mode.
I've started with logging turned on, and reviewed the logs -- and things seem in order -- it shows drivers starting Ok... then at the end it shows the terminated stuff ending successfully. (Ending with TerminateSuccess:KERNEL (or whatever the word is)) The log does not indicate a problem.
(When I start-up, it does not indicate that it was shutdown improperly, and does not do the scandisk thing)

I'm getting the error about 90% of the time. The other 10%, it just hangs at "please wait while windows shuts down".
Occasionally (maybe the same times it just hangs on shutdown), I'll get a "EM_EXEC Aborted" windows error message very soon after start-up -- but not always.
Other than the occasional "EM_EXEC Aborted" windows message, I'm not getting any errors on start-up.
(I thought EM_EXEC may be "extended memory" related, which caused me to be suspicious about my memory, but a google search shows it's relative to Logitech mice, which I do have)

Can anyone help?

cliff notes:
1) usually get "windows protection error" during shutdown of win98se
2) sometimes it just hangs at shutdown
3) tried lots of stuff
4) still gives me error

UPDATE: problem definately related to nero's imagedrive when i have adaptecs ez cd creator installed. google search yiellds many many people saying "they don't like each other"

thanks-
ttown
 

amdskip

Lifer
Jan 6, 2001
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If the 98 install has never been redone, it's time to bite the bullet and format it.
 

ttown

Platinum Member
Oct 27, 2003
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Originally posted by: amdskip
If the 98 install has never been redone, it's time to bite the bullet and format it.
The machine has a ton of apps/data that would be a huge pain to reinstall.
I really suspect my deleting a few apps was the root cause of the problem -- so if there's a utility/method of finding out the "real" problem, I could reinstall that app/dll/vxd and all would be good.
That's how it would work in my dream-land, anyway.
 

ttown

Platinum Member
Oct 27, 2003
2,412
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*bump* for the late-night crowd

suggestions are greatly appreciated
 

stevty2889

Diamond Member
Dec 13, 2003
7,036
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81
Have you run a scandisk and defrag? Some of the hard drive data may have gotten corrupted when you ran out of hard drive space, and possibly in the part of the hard drive space designated by windows for virtualy memory. Unfortuntatly with windows 98, it's hard to get rid of problems without doing a re-install, but it's worth a try. You will probably have to do the scandisk and defrag from safe mode if it keeps restarting itself in normal mode.
 

Fern

Elite Member
Sep 30, 2003
26,907
173
106
Originally posted by: ttown
*bump* for the late-night crowd

suggestions are greatly appreciated

I'd suggest a reinstall over top of existing install. You wont lose any data etc.

Fern
 

ttown

Platinum Member
Oct 27, 2003
2,412
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stevt2889...
scandisk was the first thing I tried.... no luck. No disk problems, and still same result.

fern...
I'm starting to read about installing win98se over the top of my current install... but I'm a bit nervous that my apps might be affected.
Has anyone done this? or have tips on what to be carefull of?

thanks for the suggestions....
 

Fern

Elite Member
Sep 30, 2003
26,907
173
106
fern...
I'm starting to read about installing win98se over the top of my current install... but I'm a bit nervous that my apps might be affected.
Has anyone done this? or have tips on what to be carefull of?

I've done it numerous times on several pc's, even the work pc's with lots of apps and client/critical data. Never lost a thing.

Anybody else wanna chime in and give ttown some comfort on reinstalling over top and not losing any data?

Fern
 

montag451

Diamond Member
Dec 17, 2004
4,587
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yeah - never lost a thing on reinstalling 98se on top of itself.
but always reloaded the chipset drivers again, [if there were any exclamation marks in control panel]
 

ttown

Platinum Member
Oct 27, 2003
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well.... after a month+ of fiddling around with no success, i finally stumble upon something

while trying to figure out a totally different problem relating to 'unsharing' a nero imagedrive, i find many people complaining about how imagedrive conflicts with roxio software.

I remove imagedrive -- and my Windows Protection Error is RESOLVED! and my machine shuts down cleanly.

Now I'll start a new thread to see if someone knows how to get around the problem.
Google just shows me a lot of people saying "they don't play well together" -- but nobody with a real solution.