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Windows/HDD

R

relapse71

Member
So my Lenovo laptop's hard drive failed. I wanted to use the warranty I payed for through square trade, so I sent it in and they replaced the HDD and installed a generic windows 8. Now I am unable to upgrade to 8.1 or 10 without a key. Square trade said this is my problem. I have no disk from Lenovo, they just use a partition. Now what?
 
I think that when you get a new computer, it comes with a restore partition that you are supposed to make into CD/DvD for restoration. This is the first thing that one is warned to do when they crack open the user manual. Otherwise, order a suitable restoration disk from the manufacturer. The cost is typically under $50.
 
relapse71 said:
So my Lenovo laptop's hard drive failed. I wanted to use the warranty I payed for through square trade, so I sent it in and they replaced the HDD and installed a generic windows 8. Now I am unable to upgrade to 8.1 or 10 without a key. Square trade said this is my problem. I have no disk from Lenovo, they just use a partition. Now what?
Click to expand...

Windows 8 keys are embedded into the bios of every laptop from major OEM's that shipped with Windows 8. When Windows 8 is installed, regardless of the installation media used, it reads the product key from the bios and sets up the system properly.

I forget the exact procedure, but here's a start to getting a Windows 8 installation dvd you can use on your own:
https://www.microsoft.com/en-us/software-download/windows8ISO
 
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