I set a port in the firewall for both 20 and 21, but using my browser, it still wasn't able to connect. The odd thing is that the website requires a login to download anything. Sometimes when you click the button to login, it gives you the window that you expect, and sometimes it goes to another page, where it offers to let you use a wizard, which is supposed to give you anything for your particular APC. But the wizard is useless, because all that it does offer is a tradeup offer. I kept trying with the browser, so that I could get an url for the command FTP suggested, but I got tired of trying. I've already downloaded what I needed there, by shutting down the firewall during the download. So I don't need it now, but I'm sure that I will in the future.
Since I'm installing MCE, maybe I can just get a good software firewall, as I had before and the regular XP X32. Then I will just need to reboot to that for anything FTP.