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Windows Automatic Updates keep failing

G

GoingUp

Lifer
I'm helping setup a computer for a first time computer user. I need to drop this thing off this weekend. The computer is a brand new dell, literally right out of the box. Its running Windows XP Home.

I updated it to SP3 from SP2. Now I can't get 14 other updates to install. They download, but then instantly fail everytime.

Some are windows drivers updates, have windows media player 11, cumulative IE7 update, .net framework update and a couple of other small windows XP updates.

Ive went into the windows\softwaredistribution folder and cleared it all out and tried redownloading and starting from scratch to no avail.

I'm all out of ideas. Can anyone think of what I missed?
 
Hey nice! I had that same exact issue with a PC I'm setting up...worked perfectly, got my updates installed 🙂

Thanks :thumbsup:
 
You really should not let windows updates do updates for Hardware
drivers. Only for MS software. Drivers are best updated at the makers
web site and then ONLY if the update fixes an issue that you are having.
Otherwise, leave the Drivers alone (in my view)
 
Originally posted by: bruceb
You really should not let windows updates do updates for Hardware
drivers. Only for MS software. Drivers are best updated at the makers
web site and then ONLY if the update fixes an issue that you are having.
Otherwise, leave the Drivers alone (in my view)
Click to expand...

That's probably pretty good advice for the most part except I don't believe automatic updates works the way you describe it, and critical updates that fail to install are an issue that needs to be addressed immediately.

IIRC, automatic updates sees device drivers as optional updates, and only automatically installs critical, or high-priority updates...you have to prompt windows update to actually install a hardware device driver.

On the other hand, it's very important to install those patches of high-importance without them failing, and automatic updates absolutely must work when setting up a rig for another party (what I'm doing)

In this particular case, it appears that some component of SP3 may be breaking some component (wups2.dll) of automatic updates on some machines, causing some high priority update installations to fail even when manually selected at Microsoft update. Without a fix, those machines will have vulnerabilities that prompted the patch in the first place...and eventually I'll get a remote support phone call because Automatic updates are failing on the rig I set up for them.

I think your advice is well intentioned, but misdirected in this case 😉
 
I ended up getting around it by downloading each of the updates manually and installing them, boy that was a PITA!
 
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