• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Windows 8 keyboard

mike551

Junior Member
Hi all,

firstly I hope I have added this to the correct place and thankyou in advance.

I have a shop restored tower computer running windows 8. I originally had a problem with the screen, havng to use a HDMI to VGA converter. But, anyway, now I am having big problems with the keyboard.

I have an old wireless mouse/keyboard (Microsoft Wireless Optical Desktop Receiver 2.1) which I plugged in and was working beautifully. Not sure if was update or me installing couple of programs (photoshop, printer) but the keyboard stopped working. The printer and mouse still work, just not keyboard.

I have tried adding driver for keyboard/mouse, even though just a 'plug and play' device. I brought a new wireless mouse/keyboard (Sumvision Paradox III) and same, mouse no keyboard.

I have tried every USB port on computer and nothing. It is driving me mad, all my local ideas seem to be getting nowhere!

I have even got a wired keyboard to USB but that is not recognised. I got a really old p/s2 connection keyboard to use, but found there are no p/s2 or p/s1 connections buit into the computer. This made me get the converter p/s2 to USB to try - still no luck.

Currently using the On-Screen Keyboard.

Any ideas?

Thanks

Mike
 
Keyboard receiver could be broken.
The newer wifi frequencies could be interrupting the wireless aspect of the keyboard.
Test and make sure any keyboard works with the pc both wired and other wireless.
An older wireless keyboard might work but not newer. If that works as I say then its a signal issue.

Does this pc support USB 3.0? You may need to download usb 3.0 drivers.
 
Both sets of wireless keyboard/mouse work on other computers.
Not got WiFi setup, working off ethinet at moment.
 
First, check in your BIOS Setup screens to be sure that all the USB ports you are trying to use actually are Enabled. If they are already, then I suspect what may have happened is that your USB ports got all confused about which device is where, and somehow cannot figure out the wireless adapter.

The only way I know to clear this up amounts to removing all your USB devices, then reconnecting them one by one so their drivers can be re-installed. Apparently this re-does all the associations between devices, drivers, and the specific USB port they are connected to. After that, I recommend you do not change around which thing plugs into which port, as much as is reasonable.

So in more detail:
1. Verify in BIOS Setup that all USB ports are Enabled. If you have to change a setting in there, remember to SAVE and EXIT.
2. Unplug all your USB devices.
3. Go into Control Panel ... System ... Hardware ... Device Manager and delete all the USB devices. Back out and reboot so Windows' Registry is updated to include no USB devices.
4. One at a time (starting with your keyboard / mouse system) reconnect each USB device to a port and let Windows detect the new device and install its driver. If necessary, you might need to connect the old wired keyboard via the PS/2 to USB adapter to get one keyboard working, then disconnect it later.
5. On rare occasions when you connect a new device Windows fails to detect that immediately and load its driver. In such a case, go back into Device Manager, click on the computer name at the top, and click on Action ... and choose to Scan for New Hardware. This should force it to detect anything new and offer to install its driver. Back out of Device Manager and continue with more USB additions.
6. Once you have reconnected all USB deices and their drivers are re-installed, reboot. Everything should work now. Does it?
 
Thanks for that, but how do I enter BIOS without keyboard

If your wireless keyboard has its own USB dongle, then the computer can't tell the difference between it and a wired keyboard. The keyboard should work to enter the BIOS if it is working at all.
 
If your wireless keyboard has its own USB dongle, then the computer can't tell the difference between it and a wired keyboard. The keyboard should work to enter the BIOS if it is working at all.

While wired USB Kbd seems to be always recognized Wireless is Not.

My experience shows that that is true about 7 out of 10 (7 would be recognized). Because of the small number I never was capable to figure out why. Usually when it occurs, I would plug a wire Kbd enable the USB Legacy option and then the Wireless will be recognized at Boot too.



😎
 
Last edited:
If you have a mouse you can enable the handicap option of an on-screen mouse selecting the letters and options on the keyboard. This might help temporarily. I have seen windows do this before after an update of their video or something like that.

Falls under "ease of access".

This is an example of how it works in windows 7. I would guess this can work in 8, but who knows???

http://www.microsoft.com/enable/products/windows7/default.aspx

Windows 8
http://windows.microsoft.com/en-us/windows-8/type-with-the-on-screen-keyboard
 
Last edited:
Back
Top