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Windows 7 Help

AphexTwin

AphexTwin

Junior Member
Alright, I bought this new ASUS Desktop a few months ago, and it came with a free Windows 7 Upgrade when it was released. So once it was released it was sent to us, and we installed it. It first worked fine, then after a few months until now it has been freezing randomly, causing me to force shut down my computer. I was wondering if you had any ideas.
Video of what happens:
http://www.youtube.com/watch?v=eDRdfArgJY8

Specs:
Windows 7 Home Premium (x64)
NVIDIA GeForce 220GT
Intel 2 Quad Core
@ 2.50 GHz
8GB RAM
 
Does it happen when you do the Aero Peek by moving your mouse to the show desktop button? I notice the window was mostly faded. Do you have updated video drivers? The fact that it also happened during a game is another reason I would suspect video drivers, or possibly the video card itself.

Is anything overclocked?
 
Numenorean said:
Does it happen when you do the Aero Peek by moving your mouse to the show desktop button? I notice the window was mostly faded. Do you have updated video drivers? The fact that it also happened during a game is another reason I would suspect video drivers, or possibly the video card itself.

Is anything overclocked?
Click to expand...

It doesn't specifically do it to things like by themselves. Like I just did the Aero Peek and it worked fine. I have been playing Counter Strike: Source and that has been working fine for a while.

How do I check if anything is overclocked?

And I checked the video card via Device Manager and it said it was already up to date with drivers.
 
What version of video drivers is installed?

Just because the peek thing works fine once, doesn't mean anything. The fact that both that and games is something that uses the GPU is what points to it, or drivers for it. That isn't necessarily the case, but it's a starting point.
 
How old is the power suppy unit and the hard drive? I had similar problems when one and later the other one failed.
 
can you open taskmanager when this happens or is everything including keyboard froze? I didn't see any icon for any antivirus software running. Is there any even installed? If you are using mcafee that might be doing it. I have been seeing strange behaviour from the mcshield and enginserver processes that mcafee uses freezing systems for several minutes at a time. If there is no security software running you may also have some type of virus or malware. Looks like a software issue in any case to me. Try doing a system restore to a restore point before the problem first cropped up and see if anything changes.
 
NesuD said:
can you open taskmanager when this happens or is everything including keyboard froze? I didn't see any icon for any antivirus software running. Is there any even installed? If you are using mcafee that might be doing it. I have been seeing strange behaviour from the mcshield and enginserver processes that mcafee uses freezing systems for several minutes at a time. If there is no security software running you may also have some type of virus or malware. Looks like a software issue in any case to me. Try doing a system restore to a restore point before the problem first cropped up and see if anything changes.
Click to expand...

Yes I do have a Virus Protector, Kaspersky Anti-Virus 2010.
 
hmmm... the nvidia site says release 196.21 was the latest release for this driver
it was released january 19 2010
i would recommend that you download that from the nvidia site uninstall the driver you have installed and install the one you downloaded from nvidia
windows 7 can be GREAT for installing drivers, but not infallible
 
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