Windows 2008 R2 domain can't create users with email

Brazen

Diamond Member
Jul 14, 2000
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I have a Windows 2008 R2 domain with an Exchange 2007 server. When I create users, I don't have the option to create a mailbox, and the users I create are not showing as having mailboxes in Exchange Management Console.

Any help on how I can create users with mailboxes and how I can add mailboxes to the users I've already created?
 

Nothinman

Elite Member
Sep 14, 2001
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Are you doing this from the DC or the Exchange server? If the DC, did you install the Exchange tools on the DC?
 

drebo

Diamond Member
Feb 24, 2006
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You need to create the users from the modified Exchange version of AD Users and Computers. Usually easiest to just do from the Exchange server.
 

Brazen

Diamond Member
Jul 14, 2000
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You need to create the users from the modified Exchange version of AD Users and Computers. Usually easiest to just do from the Exchange server.

I was doing it from a workstation with Active Directory tools and Exchange tools installed. But then I tried it on the DC and on the Exchange Server with the same problem. I can go into Exchange Management Console and add a mailbox to a user after creation, but it's a little disconcerting that it is not showing up in Active Directoy.
 

nanaki333

Diamond Member
Sep 14, 2002
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use the ESM, not AD.

when you create a new user in the ESM, it lets you change the OU of where the new user gets dropped in to. did you try hitting refresh or re-opening ADUC after you created a user in ESM? :)
 

Brazen

Diamond Member
Jul 14, 2000
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use the ESM, not AD.

when you create a new user in the ESM, it lets you change the OU of where the new user gets dropped in to.

I never created any users in ESM. I didn't know you could do that. Is the new "standard" way to create users? ESM seems to be EMC now. Did you mean EMC (Exchange Management Console)?

did you try hitting refresh or re-opening ADUC after you created a user in ESM? :)

The only thing that changes in ADUC is that the user now has an email address filled in. None of the Exchange tabs show up under the user's properties though, like they would in Windows 2000 and 2003 domains' ADUC.
 
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Arsynic

Senior member
Jun 22, 2004
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use the ESM, not AD.

when you create a new user in the ESM, it lets you change the OU of where the new user gets dropped in to. did you try hitting refresh or re-opening ADUC after you created a user in ESM? :)

You can't create users in ESM.

Use the AD plug-in on the Exchange Server or install the AD Users and Computers with the Exchange plug-in on your computer. You need the Exchange component to do any mailbox related functions.
 

stash

Diamond Member
Jun 22, 2000
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Forget what you learned about creating mailboxes with Exchange 2000 and 2003. In Exchange 2007, mailboxes are created in the Exchange Management Console, not ADUC.
 

nanaki333

Diamond Member
Sep 14, 2002
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sorry, yes, i meant EMC. and yes you can create users in EMC. that's how i always do it, then go in to AD and just add whatever groups i need. just go to recipient configuration > mailbox > new mailbox > user mailbox > new user > check off "specify organizational unit rather than using default", fill in info, next, finish.

sorry. i was actually decommissioning an old exchange 2003 server this morning so i had ESM on the brand. the PFs gave me trouble, but it seemed like a lot of people had the problem, so there was plenty of help :D