Windows 2000 keeps rebooting during startup...virus problem?

momento

Member
Jun 4, 2003
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I have a Dell in the office that keeps rebooting each time windows (2000) is loading (the screen showing windows sign and a horizontal bar is filling up). Before it reboots i saw a blue screen flashed but can't read what it said. Right now i have no way to get into the windows so i can't really scan the computer for viruses.

I tried to boot using bootup emergency disk created with mcafee but to no avail (it shows a lot of funny characters follow by a line that says "this file could not be opened".).

Any suggestions will be appreciated.

momento
 

phillydog

Senior member
Dec 19, 2001
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You have a virus, probably Blaster, but could be the San (something like that) virus.... I had it and only way to fix it was to reformat the drive... if you have a Dell, you should have either tech support from them, and/or a backup/restore CD.... after you fix it, I would advise upgrading to the latest service pack and downloading the patch from Microsoft (ends in 026.asp).