Windows 10 PRO USB install hangs at Win Logo

[mlah384]

I built a new computer:

Asrock x399
Threadripper
128gb ram
Samsung 2TB 960 PRO m.2

I purchased the retail version of Win 10 on a USB stick from Newegg

I select 64bit install.. Win blue logo appears.. nothing else happens for hours

Keyboard is no longer lit and ctrl alt del doesnt work so I'm guessing the computer is locking up immediately upon install?

Any suggestions on how to fix this and get win 10 to install?

Thanks

 

[XavierMace]

Do you have another computer you could use to make an updated installer thumb drive?

 

[mlah384]

Do you have another computer you could use to make an updated installer thumb drive?

Yes

 

[XavierMace]

I'd give that a try then. Download the Media Creation Tool from Microsoft, make fresh install media and see if it does the same thing.

 

[VirtualLarry]

If this is the "problematic" X399 board with the Wifi, disable the Wifi in the BIOS. Otherwise, installing / booting Win10 is going to be like heck. At least, from reading some of the complains about it.

 

[mlah384]

If this is the "problematic" X399 board with the Wifi, disable the Wifi in the BIOS. Otherwise, installing / booting Win10 is going to be like heck. At least, from reading some of the complains about it.

How do you disable it? I don't see that in bios...

Thanks

 

[mlah384]

I'd give that a try then. Download the Media Creation Tool from Microsoft, make fresh install media and see if it does the same thing.

I tried that and it did the same thing... ;(

 

[Ketchup]

How do you disable it? I don't see that in bios...

Thanks

Looks like it's in the Advanced section under south bridge configuration, "wan radio".

 

[mlah384]

I found the answer buried in a comment on newegg! lol... it worked!

"-Try disabling IOMMU in BIOS if fresh installing Windows from USB stick and it freezes/hangs on boot. Hopefully this saves some headaches for some people. My BIOS version (1.30) had it set to AUTO and caused issues for me until it set it to DISABLE."

 

[Danonano]

This worked for me too, thanks.

 

[DaMiery]

If you performing a new installation of Windows 10, you need to prepare bootable install media for it , or you can create one yourself.
Follow its instructions : https://www.iseepassword.com/how-to-make-bootable-usb-drive.html
Or
https://www.rmprepusb.com/