Windows 10 black screen.

[harshbarj]

I have tried everything I can think of to get my server back and nothing works. It was running windows 8.1 pro x64 and I did the free upgrade to 10 pro x64. Now when I boot it looks fine, till I log in. After logging in, I am greeted with a black screen. I can't bring up task manager, I can't bring up any real window. I can get into the command prompt and can change startup settings, but nothing, not even safe mode seems to have an effect.

Any ideas? I can't reinstall windows, so that is out. I backed up the files, but forgot to back up the database.

Thanks!


System specs.

Core 2 Quad q9550
8gb ddr2 ram
Radeon hd 5770 (also have tried other ati and nvidia cards, but the 5770 was what was in the system from the start.
128gb ssd



----edit-----

Ok, I can launch things like regedit, but things like notepad and many other programs will just crash, taking out the command window.


----edit again----

Turns out the "upgrade" did not fully upgrade the system, leaving many system files missing. I had to do a repair install, meaning I had a lot of work to do in restoring the system to working condition. Thanks microsoft.....

 

[Puffnstuff]

Have you tried booting off the dvd and using the repair tools on it?

 

[XavierMace]

eventvwr.msc

If that loads, see what kind of errors are in the log.

 

[cholley]

nice upgrade, wasn't it

 

[PliotronX]

IDK if they did away with msconfig, but try running it and go to its boot tab and check Safe boot, hit OK and run the command shutdown -r -f -t 0. See if anything works within safe mode.

 

[harshbarj]

nice upgrade, wasn't it

It's part of the reason I am done with windows. I'll never build another windows box again. I use Linux Mint as my primary OS on nearly every other rig. Sure Linux has it's problems, but I can always get a shell and fix the issue. I went windows on this box mainly to run a dayz server (arma 2 based). It's the last game I play that is windows only.

I'll set the box back up later today and try the suggestions.

Puffnstuff- No, but I did boot off a usb key with win10 and it could not find any problems to fix.

 

[Puffnstuff]

What driver did you use? AMD is having some issues with black screening and the newer catalyst drivers. I had it happen to my laptop a couple of times.

 

[LTC8K6]

Can you get Task manager with CTRL ALT DELETE?

If so, have it run Explorer.exe and see if you get to the desktop.

 

[harshbarj]

Can you get Task manager with CTRL ALT DELETE?

If so, have it run Explorer.exe and see if you get to the desktop.

I can't bring up task manager,

I have however tried running it from the command prompt and nothing shows.

What driver did you use? AMD is having some issues with black screening and the newer catalyst drivers. I had it happen to my laptop a couple of times.

Just the default drivers. I never was able to get a desktop with the upgrade. Honestly I would use my old pci s3 card, but it's vga only and my monitor is dvi. This box will never play games, only act as a file server and game server so any 3D card is overkill.

 

[LTC8K6]

Googling the issue brings up lots of things to try.

 

[harshbarj]

Googling the issue brings up lots of things to try.

I've tried that. If you can't give helpful advice please don't reply. Saying google it is just being a troll.

 

[harshbarj]

eventvwr.msc

If that loads, see what kind of errors are in the log.

It crashes the command prompt.

 

[LTC8K6]

I've tried that. If you can't give helpful advice please don't reply. Saying google it is just being a troll.

Interesting point, even if you interpreted it wrong.

Perhaps that should be part of the question and answer protocol here regarding computer problems?

"Have you googled/searched the issue and tried the most common solutions?"

If the answer is yes, it helps weed out a lot of unnecessary back and forth in the thread.

 

[Ketchup]

Interesting point, even if you interpreted it wrong.

Perhaps that should be part of the question and answer protocol here regarding computer problems?

"Have you googled/searched the issue and tried the most common solutions?"

If the answer is yes, it helps weed out a lot of unnecessary back and forth in the thread.

THIS. I do like helping people here, but there is a lot to be said for a good Google search.

harshbarj, the re-install Puffnstuff mentioned is a good thing to try here. Tell it you are doing an upgrade (IIRC) and it won't delete any of your stuff.