- May 19, 2011
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I've been dealing with that this week. If you're using a Microsoft app like Word, simply selecting the offending printer will cause an instant BSOD. In other programs, you can select it but once you hit print it BSOD's. KB5000802 & KB5000808 need to be removed as admin, the Windows Update system needs to be snoozed for a week so the updates don't sneak back in (had that happen lol), and the machine has to reboot. It looks like Microsoft is issuing an emergency patch by Monday EOD. I have test machines at all of the sites I service for doing initial update testing for WSUS & have never had to add "test printing for bluescreens" to my checklist before in 15+ years in IT hahahaha!
There was another update which broke USB printing a couple of years ago. I wonder if Microsoft can be persuaded to re-establish its QA department, because it's times like this that I'm glad I've jumped ship.