We have a printer at work that is networked. My mac, and all the other macs in the department can see it. I have a Windows 7 laptop. It refuses to recognize the printer.
It is not a problem that the laptop does not have proper permissions to access the network. I can search and see just about every other printer in the department (around 30). However, my part of our department owns and is supposed to use this particular printer, and again Windows fails to find it.
I *am* using the direct IP address to connect to the printer. I have tried accessing the printer, via IP, both by assuming it is a network printer and by creating a local TCP/IP port. Neither works.
If I simply type the IP into Internet Explorer it opens a window that shows all the various aspects of the printer - Status, Jobs, Properties, etc. Yet somehow, despite the fact that IE can see the printer and get info about it, Win 7 refuses to access it or recognize it as a printer.
I believe it is possible to print by sharing through the macs - however, I'm am not allowed to do this for security reasons. Note that IE claims there is a certificate error with the printer, is it possible this would block Win 7 from accessing it?
Any help would be appreciated. Is there some process I can go through to manually force a connection, since my browser obviously can see it? I cannot get info on how the macs are connecting to it because they are using Bonjour, which gives you no specific info other than MAC address.
It is not a problem that the laptop does not have proper permissions to access the network. I can search and see just about every other printer in the department (around 30). However, my part of our department owns and is supposed to use this particular printer, and again Windows fails to find it.
I *am* using the direct IP address to connect to the printer. I have tried accessing the printer, via IP, both by assuming it is a network printer and by creating a local TCP/IP port. Neither works.
If I simply type the IP into Internet Explorer it opens a window that shows all the various aspects of the printer - Status, Jobs, Properties, etc. Yet somehow, despite the fact that IE can see the printer and get info about it, Win 7 refuses to access it or recognize it as a printer.
I believe it is possible to print by sharing through the macs - however, I'm am not allowed to do this for security reasons. Note that IE claims there is a certificate error with the printer, is it possible this would block Win 7 from accessing it?
Any help would be appreciated. Is there some process I can go through to manually force a connection, since my browser obviously can see it? I cannot get info on how the macs are connecting to it because they are using Bonjour, which gives you no specific info other than MAC address.
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