I think this is a stupid question, but I have to ask...
Does my wifi router (router only, NOT router/modem combo) have a docsis number?
I've been having internet speed issues. A tech from Spectrum came this afternoon to see what was up. He was very new, didn't seem to know what he was doing. Said Spectrum had upgraded to a 3.1 docsis and that's why I was running slow, since my modem is 3.0. He said he could give me a new modem for free, but that I'd have to get a new wifi router because my router, as well, was docsis 3.0 and wouldn't be compatible with the new 3.1 modem.
However, I can't find docsis specs on any router (???) and this is news to me.....
Does my wifi router (router only, NOT router/modem combo) have a docsis number?
I've been having internet speed issues. A tech from Spectrum came this afternoon to see what was up. He was very new, didn't seem to know what he was doing. Said Spectrum had upgraded to a 3.1 docsis and that's why I was running slow, since my modem is 3.0. He said he could give me a new modem for free, but that I'd have to get a new wifi router because my router, as well, was docsis 3.0 and wouldn't be compatible with the new 3.1 modem.
However, I can't find docsis specs on any router (???) and this is news to me.....