Why must printer manufacturers ream us in the butt on replacement ink/toner?

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j00fek

Diamond Member
Dec 19, 2005
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we have 2 xerox 92c's in house. we print about 900000 sheets of paper a month out of them (credit union statements). our toner cartrages cost 750$ a piece for color. they send the black for free.
 

NFS4

No Lifer
Oct 9, 1999
72,636
46
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Originally posted by: dullard
Originally posted by: NFS4
Which is STILL a big jump considering that my 4000tn toners cost $12 vs $100 for the 3600n. What exactly has changed in 10 years that makes a black toner 8 times more expensive? :D

I was just trying to justify the price differential, but it just doesn't compute.
What doesn't compute is the $12 for toner. All laser printers that I've ever seen are near $100/toner cartridge. Sure, you can get the refills or non-manufacturer brands for ~$60, usually. But I've never seen toner anywhere near $12 for the 5 different laser printers I've bought toner for. The $100 toner is typical, the $12 toner is not.

$18 here http://cgi.ebay.com/HP-C4127X-27X-LASER...Z1QQcmdZViewItem?hash=item110029467850
$19 here http://cgi.ebay.com/HP-C4127X-27X-LASER...Z1QQcmdZViewItem?hash=item110030573623

I haven't bought a new toner cartridge in about a year though
 

dullard

Elite Member
May 21, 2001
25,476
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I don't deny that you can get it as low as $12. I just wanted to state that $12 isn't a valid comparison because it isn't a normal price for most models of toner. You just happened to find a special printer with cheap toner.

 

NFS4

No Lifer
Oct 9, 1999
72,636
46
91
Originally posted by: dullard
I don't deny that you can get it as low as $12. I just wanted to state that $12 isn't a valid comparison because it isn't a normal price for most models of toner. You just happened to find a special printer with cheap toner.

There's nothing "special" about it. The 4000 series is pretty damned popular IIRC. It also helps that the printer is about 10 years old
 

dullard

Elite Member
May 21, 2001
25,476
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Originally posted by: NFS4
There's nothing "special" about it. The 4000 series is pretty damned popular IIRC. It also helps that the printer is about 10 years old
Ok, the real question here (the one that you are avoiding) is this:

What percentage of laser printer models have toner at or near $12?

I bet the answer is just above 0%.
 

mugs

Lifer
Apr 29, 2003
48,920
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Originally posted by: MercenaryForHire
Because printer manufacturers have always operated on the razorblade model for their consumer products.

Give the razor (printer) away for next to nothing - ream you out on the blades (toner).

Thus why I'm waffling on buying a new laser vs. getting the refill kits for the old inkjet. :p

- M4H

Not always, only since computer and computer accessory prices dropped like a rock in the late 90s. Used to be you'd pay $500-1000 for a laser printer and $200-300 for an inkjet. You can still find them that expensive now, but you couldn't find sub-$100 lasers and $30 inkjets back then.

NFS4, how many pages will you get out of those 4 toner cartridges? It's probably worth it. You bought a color laser printer, you couldn't have expected toner to be cheap.
 

NFS4

No Lifer
Oct 9, 1999
72,636
46
91
Originally posted by: dullard
Originally posted by: NFS4
There's nothing "special" about it. The 4000 series is pretty damned popular IIRC. It also helps that the printer is about 10 years old
Ok, the real question here (the one that you are avoiding) is this:

What percentage of laser printer models have toner at or near $12?

I bet the answer is just above 0%.

I think the question should be, what percentage of NEW laser printers.

The 4000tn has been around for a LONG time and was a very popular model, hence replacement parts and toners, etc are very plentiful. Newer model lasers as less plentiful and hence will have higher replacement parts. I don't know about other printer manufacturers, but I would think that a 5-10 year old laser printer wouldn't have $100 toner carts.

I could go and get replacement parts for my '95 Camry for dirt cheap if I wanted to. I don't think I'd have the same luck with my '06 Mazda3.

In my case, I just can't justify making THAT large of a jump for this new printer for replacement toner costs. I don't give a crap about how much they SHOULD cost, I'm talking about in my particular case, going from under $20 to over $100 for a single black toner + an additional $300 for three more toners is beyond my reach.
 

zephyrprime

Diamond Member
Feb 18, 2001
7,512
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I agree with NFS4. You're getting reamed. Just start using refills. Those toner auctions you linked on ebay are refilled anyway.
 

NFS4

No Lifer
Oct 9, 1999
72,636
46
91
Originally posted by: mugs
NFS4, how many pages will you get out of those 4 toner cartridges? It's probably worth it. You bought a color laser printer, you couldn't have expected toner to be cheap.

Probably the same amount of pages that I get from a single black toner on my 4000tn (or maybe a bit more depending on how much color I use).

As for why did I get this printer, I saw a hot deal and jumped on it. $160 for a printer of that caliber is unreal. Sometimes, you have to pull the trigger quickly to avoid missing the deal. After I grabbed the last one at the store, I came home and looked up the toners. That was the shocker for me :D

This thread isn't so much about my case, it's about how the printer industry as a whole charges so friggin' much for toner/ink.

I think that most consumers would be more happy with buying a more expensive printer that lasts forever like my 4000tn and have cheaper replacement costs than the wasteful practice we have now of "disposable" printers.
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,480
8,340
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The LJ4000 has about the biggest 3rd party replacement/refill market of any printer out there. When you have such a competition you are going to see prices brought down very low. It's not a typical situation and can not be compared to other printers.

Color ALWAYS has been expensive. Our Xerox color toner carts were over $180 a pop. The black was under $80. Color is a luxury and is charged as such.
 

MrBond

Diamond Member
Feb 5, 2000
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I've heard that one of the manufacturers (not sure who, the guy posting it wouldn't say for fear of being fired) codes their software so that after a certain number of pages, even if there's toner left, the printer software reports the toner is out and will refuse to print.

Seems like that'd be pretty easy to test and it'd be pretty interesting to see the fallout from that once the general public got wind of it (if it's true).
 

Pabster

Lifer
Apr 15, 2001
16,986
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Originally posted by: giantpinkbunnyhead
Sucks dont it? Thats why when my printer runs out of ink I always discard the thing and buy another. Stupid ink cartridges.

Heh. I bet you go through a lot of $20 inkjets :p

It's been this way for a long time. They follow the Gilette principle. Practically give away the base unit and rape you on the supplies.
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,480
8,340
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I'm still just pissed that they stopped bundling in printer cables and leave you to the wolves trying to hock you $50 gold plated super duper duplex high speed cables with nitrogen gas insulation.

 

NFS4

No Lifer
Oct 9, 1999
72,636
46
91
Originally posted by: vi_edit
I'm still just pissed that they stopped bundling in printer cables and leave you to the wolves trying to hock you $50 gold plated super duper duplex high speed cables with nitrogen gas insulation.

LOL, when I was at OD to pickup the 3600n, the salesperson tried to get me to buy a $30 Belkin USB cable :p
 

sohcrates

Diamond Member
Sep 19, 2000
7,949
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Originally posted by: MrBond
I've heard that one of the manufacturers (not sure who, the guy posting it wouldn't say for fear of being fired) codes their software so that after a certain number of pages, even if there's toner left, the printer software reports the toner is out and will refuse to print.

Seems like that'd be pretty easy to test and it'd be pretty interesting to see the fallout from that once the general public got wind of it (if it's true).

its true. some inkjet toner comes with a hard-coded chip on it that tells the computer the toner is empty when it really isn't. on ebay you can actually buy tools that allow you to re-flash the chip or what not to allow you to continue to use the cartridge. now *that's* the epitome of annoying
 

Fraggable

Platinum Member
Jul 20, 2005
2,799
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Originally posted by: sohcrates
Originally posted by: MrBond
I've heard that one of the manufacturers (not sure who, the guy posting it wouldn't say for fear of being fired) codes their software so that after a certain number of pages, even if there's toner left, the printer software reports the toner is out and will refuse to print.

Seems like that'd be pretty easy to test and it'd be pretty interesting to see the fallout from that once the general public got wind of it (if it's true).

its true. some inkjet toner comes with a hard-coded chip on it that tells the computer the toner is empty when it really isn't. on ebay you can actually buy tools that allow you to re-flash the chip or what not to allow you to continue to use the cartridge. now *that's* the epitome of annoying


Yup it's true, there's 3 LJ2500's where I work and all 4 toners and the image drums have those chips. It won't print once you hit so many pages. I can always tell there's ink in there but it will never use it all up. HP I'm sure will claim it's for your own good somehow.
 

Fraggable

Platinum Member
Jul 20, 2005
2,799
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Originally posted by: NFS4
Originally posted by: vi_edit
I'm still just pissed that they stopped bundling in printer cables and leave you to the wolves trying to hock you $50 gold plated super duper duplex high speed cables with nitrogen gas insulation.

LOL, when I was at OD to pickup the 3600n, the salesperson tried to get me to buy a $30 Belkin USB cable :p

Hey those cables work. If you get the gold-plated space-age quality, steel braided, gas insulated, thermally insulated USB cables, your printer gets jobs from your PC 3ms faster!
 

Tobolo

Diamond Member
Aug 17, 2005
3,697
0
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Dell Laser Printer 5100cn:

Pages Printed: 5876

Yellow Remaining: 10%
Cyan Remaning: 30%
Magenta Remaining: 40%
Black Remaining: 30%

Replacements = $169 a pop.,
 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: Fraggable
Originally posted by: NFS4
Originally posted by: vi_edit
I'm still just pissed that they stopped bundling in printer cables and leave you to the wolves trying to hock you $50 gold plated super duper duplex high speed cables with nitrogen gas insulation.

LOL, when I was at OD to pickup the 3600n, the salesperson tried to get me to buy a $30 Belkin USB cable :p

Hey those cables work. If you get the gold-plated space-age quality, steel braided, gas insulated, thermally insulated USB cables, your printer gets jobs from your PC 3ms faster!

:D

I can understand why people would think that expensive A/V cables are worth the money, but the expensive USB printer cables blow my mind. How they convince someone to spend $50 on something that should cost $3 to fix a problem they don't even have is just amazing. If they can get people to buy them, they deserve the money.
 

Zebo

Elite Member
Jul 29, 2001
39,398
19
81
I can get Phaser 3150 highcap 4000pp made by xerox for $75.. not bad really considering it lasts me about a year...