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Why is this even news?

SunnyD

SunnyD

Belgian Waffler
Waffle House denies waitress $1000 tip.

But... in reality, they didn't.

It was Shaina Brown's lucky day.

During a night shift on Mother's Day in North Carolina, the Waffle House waitress received an extraordinary tip from a humble benefactor. The man, who has not been named, wanted to leave $1,000 for Brown, and an additional $500 he wanted her to share with another customer in the Raleigh restaurant, local outlet The News & Observer reports.

So the benevolent patron wrote $1,500 on the tip line on his receipt before leaving. Brown was overjoyed to receive the gift, until she learned that it was not in Waffle House's policy to let her keep such a generous tip.

As Waffle House policy dictates, large tips charged on a credit card are automatically returned to the customer.

In an email to The Huffington Post, Waffle House representative Kelly Thrasher-Bruner wrote:

When a guest makes a tip of this size, it is our procedure to refund the tip amount and ask the guest to make the tip in either cash or a check. We follow this procedure in the event the customer decides to dispute the credit card charge and ask for a refund for the tip amount at a later date.

In this case, our Management contacted the customer within 24 hours, explained the procedure, and then refunded the tip amount to his account.
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Fortunately, the customer found a way around the problem and returned to the Waffle House to write Brown a check for $1,000, WTVD reports.

While Brown will now be able to keep the $1,000 tip, the waitress is criticizing the chain's refund policy.

"It wouldn't be different if the man landed cash on the table, and the manager had snatched it away and said, 'You can't have it!' Brown told the local ABC affiliate. "It was very humiliating."
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Really? Really?
 
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"It wouldn't be different if the man landed cash on the table, and the manager had snatched it away and said, 'You can't have it!' Brown told the local ABC affiliate. "It was very humiliating."
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Bull crap.
 
It is news because waitresses (at least, younger ones) are some of the biggest entitled cunts out there. I have a few friends that are servers and they always post stupid "articles" about what servers hate. And their coworkers who comment and affirm the "yeah! we have foreigners because there is no tipping in their country, so they have no concept of it and don't tip!" bullshit.

No only are they entitled as fuck, they are largely uneducated and worthless.
 
That chick is pretty dumb. I can understand her anguish over thinking she was going to lose her big tip though. Tell anyone that they're going to get $1000 and then later tell them they're not and they'll get upset. Her analogy is off though. From the restaurant's perspective they're looking at getting the price of the meal, plus a large amount that is going to someone else vs. losing the price of a meal plus the price of 100 more meals if the charge is disputed.
 
The news often tries to portray big evil companies as stealing from the little guy. This simply isn't the case here.

This is a very smart policy by Waffle House. In the event a customer disputes such a large tip, it will be Waffle House who is on the hook as they have likely already paid out the tip to the server in their paycheck.
 
smackababy said:
It is news because waitresses (at least, younger ones) are some of the biggest entitled cunts out there. I have a few friends that are servers and they always post stupid "articles" about what servers hate. And their coworkers who comment and affirm the "yeah! we have foreigners because there is no tipping in their country, so they have no concept of it and don't tip!" bullshit.
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Foreigners don't really tip, except in a few certain cases.

How educated do the people who serve you food need to be?
 
poofyhairguy said:
Foreigners don't really tip, except in a few certain cases.

How educated do the people who serve you food need to be?
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It's not really an "educational" issue, a sever has to have a very good short-term memory though, if you handling several tables simultaneously everyone wants something at the same time so it can be hectic, I'm sure all of us on occasion have been at a restaurant and asked for extra water or extra sour cream, ect, and had the server forget to get it for you. In this case the policy is in place to probably prevent a server from taking advantage of say an elderly person and adding a large tip to the CC bill without them noticing it.
 
Yep, just the company covering their ass. I can see someone being drunk or not paying attention, then disputing the tip amount. Then there's a big problem.
 
smackababy said:
It is news because waitresses (at least, younger ones) are some of the biggest entitled cunts out there. I have a few friends that are servers and they always post stupid "articles" about what servers hate. And their coworkers who comment and affirm the "yeah! we have foreigners because there is no tipping in their country, so they have no concept of it and don't tip!" bullshit.

No only are they entitled as fuck, they are largely uneducated and worthless.
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Dipshit index == over 9000.
 
Markbnj said:
Dipshit index == over 9000.
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I am not against tipping, I just don't see it as required. In fact, I never not leave a tip. I will intentionally tip very poor if the service is bad. I tip very well most of the time, granted, most of the places I go to eat aren't shitty restaurants. The servers aren't 20 year old twats and understand the dining experience is as important as the food. I just won't put up with bullshit or people who think they are entitled to extra money for doing a piss poor job.

Servers are always quick to point out they "only make $2.15 an hour" or some bullshit, when that isn't true. If, after tips, their wage isn't equal or above the normal minimum wage, the establishment is required, by law, to compensate them up to that amount.

I've seen servers get upset by the notion of someone tipping poor, because obviously, it couldn't be they did a shitty job. They also get upset when you have special instructions for your order. Like they are even fucking making it... Their job is to relay my order to someone who actually does the work. They also want to get upset I don't stuff my face and run out of the place as quickly as possible...
 
smackababy said:
I am not against tipping, I just don't see it as required. In fact, I never not leave a tip. I will intentionally tip very poor if the service is bad. I tip very well most of the time, granted, most of the places I go to eat aren't shitty restaurants. The servers aren't 20 year old twats and understand the dining experience is as important as the food. I just won't put up with bullshit or people who think they are entitled to extra money for doing a piss poor job.

Servers are always quick to point out they "only make $2.15 an hour" or some bullshit, when that isn't true. If, after tips, their wage isn't equal or above the normal minimum wage, the establishment is required, by law, to compensate them up to that amount.

I've seen servers get upset by the notion of someone tipping poor, because obviously, it couldn't be they did a shitty job. They also get upset when you have special instructions for your order. Like they are even fucking making it... Their job is to relay my order to someone who actually does the work. They also want to get upset I don't stuff my face and run out of the place as quickly as possible...
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It wasn't actually your stance on tipping that I was reacting to.

Signed,
Husband of a former waitress
Father of two current waitresses
Your mortal enemy
 
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