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Why is Symantec Endpoint Such Fail? :(

B

bobber205

Member
Where I work we are forced to use Symantec Endpoint Protection of all of our machines.
And it suuuucks.

On a very regular basis, it seems to get instructions from the 'mothership' (the people that tell us to use it) and it crashes our poor P4 512 RAM machines. It makes a login that takes a reasonable minute or two stretch into a 10-15 minute ordeal. And that's without any programs like Outlook or anything launching.

Most of our users don't know how to respond and just think we have really crappy machines. They're the best we can afford and before you put that crap (Symantec) on there, they work really well! Especially for Office 2007 and web browsing which are their primary functions.

Often there's a RTVscan that's going crazy taking 50%+ percent of the CPU and usually 2 or 3 svhost.exe that are related to it taking 60 or 70 megs of memory apiece. Between the 3 or 4 processes, almost all the ram and CPU is gone.

This happens again and again. Is there ANYTHING that we can do on our end to make things more tolerable that's free? The machines are too old to be worth putting 2 gigs or RAM into and we can't afford to buy new machines (educational institute).

Thanks for any suggestions!
 
It depends on how they have their policies setup. What gets scanned, when and how. Properly setup, Symantec works just fine and has minimal impact on users.

One example, I have 40 PCs (P4s - 256MB RAM) on a 10MB hub network with a single 10MB connection back to the data center. We have no issues with Symantec on these PCs.

BTW, don't ask about the hub network. I am working on fixing that mess. 🙂
 
Originally posted by: dphantom
It depends on how they have their policies setup. What gets scanned, when and how. Properly setup, Symantec works just fine and has minimal impact on users.

One example, I have 40 PCs (P4s - 256MB RAM) on a 10MB hub network with a single 10MB connection back to the data center. We have no issues with Symantec on these PCs.

BTW, don't ask about the hub network. I am working on fixing that mess. 🙂
Click to expand...

So asking the mothership to fix their policies as to not nuke our machines is a reasonable request?
 
Originally posted by: bobber205
Originally posted by: dphantom
It depends on how they have their policies setup. What gets scanned, when and how. Properly setup, Symantec works just fine and has minimal impact on users.

One example, I have 40 PCs (P4s - 256MB RAM) on a 10MB hub network with a single 10MB connection back to the data center. We have no issues with Symantec on these PCs.

BTW, don't ask about the hub network. I am working on fixing that mess. 🙂
Click to expand...

So asking the mothership to fix their policies as to not nuke our machines is a reasonable request?
Click to expand...

Well, politely, but I think that could go a long way to helping. I personally prefer ePolicy Orchestrator from McAfee, but have had no real issues with Symantec Endpoint manager.
 
Knowing that it can be fixed is enough information. 🙂
We assumed that it just sucked and it was destined to be that way. Could you provide any more specific details of your setup perhaps?
 
We put SEP 11 R1 on all our servers...

Shares were dropping, we couldn't RDP into our servers , profile changes were not being saved...Argo
 
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