Why is it people never think to backup?

SketchMaster

Diamond Member
Feb 23, 2005
3,100
149
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I made this and I'm going to put it outside my cube and hope people get the idea.

Having to deal with day to day stuff of being one of three IT guys for a software company of 300+ is hard enough without people THAT SHOULD KNOW BETTER come to me with a dead HD, have no backup whatsoever and want me to drop what I'm doing at that moment and try to scrape together what's left on the drive FOR THEM and then whine about me not getting all their info back.

BACK UP YOUR S*** you dumbasses!
 

Auryg

Platinum Member
Dec 28, 2003
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0
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Tell me about it. I just had to format a client's computer. I backed up everything they said (and they didn't keep backups at all prior to this, despite the computer having all of their records), and I made sure to ask several times if I had backed up everything they needed.

Two weeks later I get a phone call, asking if I happened to have a file they needed, that they didn't point out to me needed to be backed up. Urgh.
 

SketchMaster

Diamond Member
Feb 23, 2005
3,100
149
116
Originally posted by: mrSHEiK124
5 BURGERS FOR YOU!

WOOT!

And I'm not kidding about the damn music either, we once did a search on the backup server for ".MP3" and it came back with over 200GB.

And people bitch about needing more space...
 

VTrider

Golden Member
Nov 21, 1999
1,358
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I work for a software company and frequently help customers with problems with their software. Before the customer can really screw up their data, the progam asks them 'Do you want to make a backup' - they never do and end up calling in for support, which in turn often costs them hundreds of dollars and many hours on both sides to fix the issue. I guess people just like spending money and wasting time?
 

amdhunter

Lifer
May 19, 2003
23,332
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I learned the hard way many many years back when I lost about 2000 photos of me and my friends (and it was the only time I had proof that I even had friends.) :(

Ever since then -- I've got backups of backups...lol What sucks is, I probably could have recovered that data today if I needed to.
 

hiromizu

Diamond Member
Jul 6, 2007
3,405
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I hate having to explain to people the massive cost implications of adding more space to their production environment.
 

Pheran

Diamond Member
Apr 26, 2001
5,740
35
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If your company backup strategy involves a self-initiated manual process by users, you have failed epically. However, if users are intentionally saving things to local drives when backed-up network alternatives are available (and well-advertised/documented), that's another story.
 

trmiv

Lifer
Oct 10, 1999
14,670
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It's even worse when the drive is encrypted with Pointsec or something similar.
 

Leros

Lifer
Jul 11, 2004
21,867
7
81
Originally posted by: mugs
Your flow chart has no arrows. OH MY GOD I'M SO LOST

Its not a flow chart at all!!! Its just a chart!!! WHERE DO I GO?!?!?!?
 

Jeeebus

Diamond Member
Aug 29, 2006
9,181
901
126
why is it that IT guys think that the rest of us actually care about your complaints? Just fix my computer, tech monkey.
 

xSauronx

Lifer
Jul 14, 2000
19,582
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Originally posted by: Pheran
If your company backup strategy involves a self-initiated manual process by users, you have failed epically. However, if users are intentionally saving things to local drives when backed-up network alternatives are available (and well-advertised/documented), that's another story.

yeah i was thinking the same thing. OP, do you guys not have networked storage for users that gets backed up? i work/attend a community college, and if nothing else, this is one thing they do right. every login has an associated drive mapped to a storage server that gets daily and weekly tape backups. that goes for students and faculty both.
 
Aug 23, 2000
15,509
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Originally posted by: SketchMaster
Originally posted by: mrSHEiK124
5 BURGERS FOR YOU!

WOOT!

And I'm not kidding about the damn music either, we once did a search on the backup server for ".MP3" and it came back with over 200GB.

And people bitch about needing more space...

Yeah, that pisses me off, We paid $2400 to recover a drive because he needed 2 Word Docs and 40GB of MP3's He failed to mention that the Word docs were his resume's. Good thing he got them back because he needed to use them when we found out his little stunt.
 

Robsasman

Senior member
Dec 7, 2008
565
0
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Originally posted by: Jeeebus
why is it that IT guys think that the rest of us actually care about your complaints? Just fix my computer, tech monkey.

:laugh::thumbsup:
 

NaOH

Diamond Member
Mar 2, 2006
5,015
0
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Originally posted by: Robsasman
Originally posted by: Jeeebus
why is it that IT guys think that the rest of us actually care about your complaints? Just fix my computer, tech monkey.

:laugh::thumbsup:

Word, it's your job. LIKE IT MONKEY!
 

SketchMaster

Diamond Member
Feb 23, 2005
3,100
149
116
Originally posted by: xSauronx
Originally posted by: Pheran
If your company backup strategy involves a self-initiated manual process by users, you have failed epically. However, if users are intentionally saving things to local drives when backed-up network alternatives are available (and well-advertised/documented), that's another story.

yeah i was thinking the same thing. OP, do you guys not have networked storage for users that gets backed up? i work/attend a community college, and if nothing else, this is one thing they do right. every login has an associated drive mapped to a storage server that gets daily and weekly tape backups. that goes for students and faculty both.

Each user has a network folder for them to store docs and such that get backed up to tape and they are supposed to check in code every night to a server that also gets backed up to tape.
 

Lonyo

Lifer
Aug 10, 2002
21,938
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81
Currently for my important stuff I have backups on my desktop to a different harddrive in my desktop, and sync to my laptop so I have 3 copies of stuff over 3 drives in 2 computers.
 

hanoverphist

Diamond Member
Dec 7, 2006
9,867
23
76
nothing work related is kept on our boxes, so a new hdd only wipes whatever personal stuff they decide to trust on a local work hdd. i dont replace many hdds tho, havent had that many problems this year. so far.
 

Goosemaster

Lifer
Apr 10, 2001
48,775
3
81
All that a user needs on their laptop is offline files, archived PSTs (with copies on the network) and their OST file, and that's being generous.

If there is anything else important on their machine you aren't doing it correctly*.

There are always dreadful exceptions but that's the ideal one should strive for anyways.
 

PingSpike

Lifer
Feb 25, 2004
21,758
603
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Originally posted by: hiromizu
I hate having to explain to people the massive cost implications of adding more space to their production environment.

BUT BESTBUY HAS 500GB HARD DRIVES FOR ONLY $70! JUST PUT ANOTHER ONE IN THE SERVER DUMBASS!