Why does Comcast lie

[skeedo]

They advertise 6mbps but doing various speed tests I only get 2mbps.

???

 

[Cooky]

They have small prints on the bottom that says it's only available in certain areas.
I have Comcast too and my speed is no where near 6M.

 

[n0cmonkey]

How fast is it downloading from a comcast server?

 

[watek]

My comcast speed is only 300 kbps

 

[Mr Smiley]

My speed is around 4.4mbps. I think its due to my signal strength. When I go to my modem page it says my SNR is 31.5. Comcast says it should be no lower than 32. Iv had them come out here 3 times and everytime the tech says its ok...
I changes my DNS server awhile ago when they were having problems with their server and it seems to do some good.

 

[oppie1]

i get the full 6 megs advertised.. been getting it since July...it also helps being an employee in the same area as corporate.. they roll out everything here first

 

[Shenkoa]

Thats not very good buisness practice, I would cancel.

 

[Nocturnal]

UP TO 6Mbps meaning you can reach those speeds. They don't guarantee them. Read the fine print.

 

[Shenkoa]

I have ADSL, my ISP sezz 3MB and I only get 2.2, but its because of TCP overhead so its something they cant control, with cable its BS because they can use amplifiers and they choose not too.

 

[her209]

I would make a lot of noise and then cancel.

 

[spidey07]

I hope you guys realize it is quite normal not to get advertised speeds. that is the max, doesn't mean you'll always get it. A lot of times it is the far end site that is the limiting factor.

 

[oppie1]

you don't realize cable is shared bandwith... if there are 15-20 ppl on your node all maxing out their bandwidth, there will be some people that wont get their max speeds... its just a fact..

 

[JackMDS]

Notice that there is an * at the 6Meg* .

What the * means?

*Comcast speed tiers range from 4.0 to 8.0 Mbps download speed (maximum upload speed from 384Kbps to 768Kbps respectively). The speed tier received and pricing will vary depending upon the speed tier selected and the level of Comcast video service and/or digital telephone service (if any) received. Speed comparisons are for downloads only and are compared to (as applicable, to 56K dial-up, 768Kbps, 1.5Mbps or 3.0Mbps DSL).
And the last sentence (the bolding is mine),
Actual speeds may vary and are not guaranteed. Many factors affect speed.

Quote from, http://comcast.com/Benefits/CHSIBenefits.asp?LinkID=21

So they are Not lying, they just do what evry Clever Marketers do.

Taking advantage of the ""Ignorance/Laziness/Wishful Thinking"" of the average consumer.:shocked:

Therefore, if you get less them 4Mb/sec. at your NID and you are not satisfied with the connection they should give your money back.

:sun:

 

[Fresh Daemon]

Everyone does this. People advertise SATA hard disks claiming they're up to 50% faster than ATA100 (the interface is, so it's kinda true, although it's meaningless). Car manufacturers post their acceleration and top speed figures achieved by a professional driver on a closed test circuit with glass-smooth asphalt and banked curves. You'll never get that fast. Fan manufacturers quote free-air CFM ratings knowing full well that in typical useage the fan won't even get close to that kind of airflow. It's just marketing.

What the 6MBps means is that your downloads are capped at 6MBps. You will be able to achieve up to 6MBps download depending on other factors, at the 6MBps point, Comcast will prevent you from going any faster.

If you want guaranteed speed, get a T1/T3 line. Even then, you're limited by the speed of what you're connecting to, backbone traffic, etc, but your line itself will run at X speed. And FYI, T1/T3 lines cost more per month than a mortgage on a respectable house. You get what you pay for, and absolutely nobody at the price point you're looking at will guarantee you 6MBps, so get over it.

 

[bluestrobe]

Most speed issues are on the end of the server you're accessing. I don't see many servers that can upload at 6mbs. Also is this megabites or megabits, there is a large difference that most overlook.

 

[cmetz]

What the big print giveth, the small print taketh away.

 

[spidey07]

Originally posted by: cmetz
What the big print giveth, the small print taketh away.

But wait! There's MORE!

We'll give you this awesome zero introductory rate of ZERO percent on all balance transfers!

<small print>
That introductory rate can be jacked to 30 percent at our whim if you sneeze the wrong way.

 

[JackMDS]

Originally posted by: spidey07

Originally posted by: cmetz
What the big print giveth, the small print taketh away.

But wait! There's MORE!

We'll give you this awesome zero introductory rate of ZERO percent on all balance transfers!

<small print>
That introductory rate can be jacked to 30 percent at our whim if you sneeze the wrong way.

LOL.

And what about Free Software valued $500 (that you can get it as Freeware elsewhere).:frown:

And a 30 day Trial Firewall that popups every 30 seconds with a reminder to buy the for pay version.:disgust:

And Wow a Free Internet Browser as well.:roll:

And 5 support (Marketing) Icons that load on StartUp take the whole Tray Bar, resources, memory, and look for the Internet Connection to provide answers, when your problem is that you lost your Internet Connection.:evil:

:sun:

 

[skeedo]

This is nothing to do with TCP overhead or shared cable. I AM CAPPED AT 2MBPS. I get almost exactly 2mbps with every speed test that I do. If it was about TCP overhead or because of neighbors the speed would very, but it's exactly 2mbps every time.

I think the idiots just got sick of me pirating so much and capped my ass.

Once FISO comes I will do and say some nasty things then gladly drop them.

 

[spidey07]

Not touching this one.

 

[Monoman]

Originally posted by: spidey07
Not touching this one.

ROFL.... awww common!!!

 

[crobusa]

Lie? Try theft!

A friend got comcast and bought the cable modem for FAR.. The installer swapped it out for cable modem he had with him. She has both MAC addresses for the one she bought and the one she got.

Comcast is now denying $90 of rebates because she doesn't have the label off the comcast box.

Call #1 to billing: This is a tech problem, and she may/should be paying $3 in modem rental, but fax us documentation to prove it, and we'll take care of it. No fax in 2 days and we close the case.
Call #2 to billing: We didn't get any fax, but we're calling the field for you, cause no equipment falls off our truck.
Call #3 to billing: We don't handle rebates. Why did she let the installer take her modem? Wait 10 days, while we contact the field.

I responded to #3 by saying she didn't know any better.. Whether that's letting them take the modem or getting service, I'm not sure.

 

[manno]

Originally posted by: cmetz
What the big print giveth, the small print taketh away.

ROLF

Seriously though I've got Comcast and I hit the 6 Mbit cap a lot, only slashdoted linux torrents though I find that on everything else it's an issue with the site i'm downloading from.

If your're downlaoding and your client says it's downloading at 0.75MB that's 6Mbits.
There's difference between MB, and Mb.
MB = Mega Byte,
Mb = Mega bit
1MB is 8 times as large as 1Mb
that's becuase one Byte = 8 bits

That also goes for kB, and kb
so if you're downloading at 768kB you're downloading at the 6Mb cap.

let's do the math(yay!)
Since
8b = 1B
1024b = 1kb
1024B = 1kB
1024b * 8 = 1kB
1024kb = 1Mb
1024kB = 1MB
1024kb * 8 = 1MB
1Mb * 8 = 1MB

so:
1Mb = 1MB / 8
therfore
1Mb = 0.125MB
and that means that
6Mb = 6Mb * 0.125MB
Which equals
0.75MB


0.75MB = .75MB * 1024kB/1MB
or
768kB
so
768kB = 6 Mb

Now we can also take
768kB * 8kb/1kB
and we get
6144kb
and
6144kb = 6144kb * 1Mb/1024kb
giving us
6Mb

Fo shizzle!

Hope this helps
-manno

 

[skeedo]

Yea great thanks for the noobie tutorial but that doesn't get me to 6Mbit

Speed test I just did I got 2014Kb/s = 251KB/sec

Also the speedtest I'm doing lists other ISP speeds, and has Comcast at 3321Kb/s

Gay.

 

[Fardringle]

What speed test are you running? I have Comcast cable that is advertised as 5 mbps down and 384 kbps up, and depending on the day (and the test site) I get anywhere from 3 to 6 mbps down and about 300 to 384 kbps up.

I'd like to run the test you are doing on my connection to see what happens...