Why do people call tech support with music blaring in the background?

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
And they can't turn it off, they have some really sh!tty band in their basement that is renting space & playing REALLY LOUD. And because the're renters & paying, they can't make them shut up.

And they wonder why they can't hear me.

:D

Viper GTS
 

Monel Funkawitz

Diamond Member
Oct 12, 1999
5,105
0
0


<< Why do people call tech support with music blaring in the background? >>



Cause those fsckers blast their music in my ear when I am on hold for 2 hours waiting for their unhelpful Tech Support :)
 

Windogg

Lifer
Oct 9, 1999
10,241
0
0
Viper: Just speak very softly and get even more quiet when they say &quot;Huh, whaddayajussay?!?&quot; Eventually they figure to turn down the crap in the back.

Windogg
 

Pretender

Banned
Mar 14, 2000
7,192
0
0
Y'know what I wanna do? Even though I don't use AOL anymore, I remember they're crappy customer service. Here's my plan: When I finally get on the line with someone, every time they ask a question (I do mean EVERY time), ask them to hold, then put on the most offensive and loud music possible (even better if I can connect my sound card directly to the phone like in some of the newer models). After they get my name,address, and other important info after about a half hour and they realize that I'm not a customer, I ask them to hold while I &quot;transfer them to one of our managers to figure out why I don't appear in their customer database&quot;. Put on bad music for an hour, get some lunch, come back, say sorry but the manager is away, please call back later, and hang up.

Could this work? ;)
 

geno

Lifer
Dec 26, 1999
25,074
4
0
Just return the favor - blast a few of your MP3s while you talk to them, they might get the point ;[/b])
 

toph99

Diamond Member
Aug 25, 2000
5,505
0
0
i can't talk on the phone with music in the background or my attention shifts to the music, lol
 
Sep 26, 2000
102
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I think it is because they have spent too much money on their speakers and they can't then afford a cordless phone, then they turn up the music real loud to drown out the elevator music that plays during their long wait for tech support, and then once they are on the phone with the tech support, they are stuck to the wall and can't move cuz they are actually talking to a person.