Why buy refurbish products from newegg?

[Zepper]

I have bought a half-dozen or so refurb mobos from them and they all were fine. None of them had any of the accys with them but I kitted them up and resold them, some immediately and others after I had used them myself for a while. No negative feedback from their new owners either...

.bh.

 

[Hisma]

bought 1 refurb'ed product from newegg. A $30 motherboard. It would crash randomly for no reason. Will never buy another refurb from newegg ever again.
I have however bought refurb'ed from dumpinggoods.com. Bought about 3 motherboards, their motherboards are refurbed by the MANUFACTURER, not the website. Big difference. All of their refurbs have been perfect.
Lesson: Only buy refurb'ed if it's been QA'ed by the manufacture. Taking much less of a risk than if you're buying a used, untested product from a distributer.

 

[apoppin]

Originally posted by: Matthias99

Originally posted by: apoppin

Originally posted by: LBmtb
You pay less for the refurb stuff and take a risk of them not working right. If this pisses you off then pay the full price and get a new item. Problem solved.

is there really ANY risk? , , , if the part is [still] defective is has the manufactuirer's warrenty - Right?

correct me if i am wrong
[that was unnecessary - ]

[i haven't boiught any refurbs but would do so if the price was "right" and the mfg covered it]

It's up to the manufacturer. Most refurbs do not come with a manufacturer's warranty. Of course, if you plan on voiding the warranty anyway...

Newegg does not offer any warranty beyond 15 days on refurbished items. That's plenty of time to test it out and make sure it works, however.

Which manufacturers do? and don't? is it CLEAR when you buy from NewEgg which ones are covered and which ones are not?

i used to buy "open box" and refurb AUDIO all the time and it WAS ALWAYS covered by manufacturer's warranty . . . the ONLY difference was [and it was 'stipulated' in writing] that the refurb warrantry was sometimes shorter than the new warranty.

 

[RobCur]

Originally posted by: Hisma
bought 1 refurb'ed product from newegg. A $30 motherboard. It would crash randomly for no reason. Will never buy another refurb from newegg ever again.
I have however bought refurb'ed from dumpinggoods.com. Bought about 3 motherboards, their motherboards are refurbed by the MANUFACTURER, not the website. Big difference. All of their refurbs have been perfect.
Lesson: Only buy refurb'ed if it's been QA'ed by the manufacture. Taking much less of a risk than if you're buying a used, untested product from a distributer.

Just because it comes from the manufacturer doesn't mean it is free of defects. Some of the refurb I've received from newegg are opened item and are not sealed by those yellow sticker or has been opened/ripped apart.
Crashing randomly is unacceptable and bad onboard video, bad bus master controller, bad ethernet is also unacceptable by any standard.
looks like newegg just get them from people who say their is nothing wrong even thought their is and resell them at their own convenient. Not that I am mad at newegg or anything like that but what they do is just not right. bad products should be thrown away or sent back to the manufacturers to be recycled for other parts.

Newegg say it is untested so that means that the products are defective to some degree and that you who is buying it is willing to take the risk. I think I've wasted enough time and I can longer afford to waste any more money for no good reason. This is a practice by many resellersto recoup financial loss on bad products many of which I have bought have given me so much problems that I'd just threw them away because after 15days I could not RMA for any reasons even if it is competely dead in the water.

I would feel safer and more encouraged to buy it if it has been tested by a professional tech geek and found no traces defects saving the customers time, money, and frustration.

 

[Matthias99]

Originally posted by: apoppin

Originally posted by: Matthias99
It's up to the manufacturer. Most refurbs do not come with a manufacturer's warranty. Of course, if you plan on voiding the warranty anyway...

Newegg does not offer any warranty beyond 15 days on refurbished items. That's plenty of time to test it out and make sure it works, however.

Which manufacturers do? and don't?

I couldn't give you a list off the top of my head, sorry.

is it CLEAR when you buy from NewEgg which ones are covered and which ones are not?

Not that I know of. I wouldn't expect them to bend over backwards to track every manufacturer's warranty practices on refurbished items.

i used to buy "open box" and refurb AUDIO all the time and it WAS ALWAYS covered by manufacturer's warranty . . . the ONLY difference was [and it was 'stipulated' in writing] that the refurb warrantry was sometimes shorter than the new warranty.

Most consumer electronics manufacturers, in my experience, still warrant open-box items from a retail outlet. Coverage for computer parts is much more spotty.

 

[Valkerie]

if it's a graphics card, you should be fine

 

[RobCur]

Originally posted by: Matthias99

Originally posted by: apoppin

Originally posted by: Matthias99
It's up to the manufacturer. Most refurbs do not come with a manufacturer's warranty. Of course, if you plan on voiding the warranty anyway...

Newegg does not offer any warranty beyond 15 days on refurbished items. That's plenty of time to test it out and make sure it works, however.

Which manufacturers do? and don't?

I couldn't give you a list off the top of my head, sorry.

is it CLEAR when you buy from NewEgg which ones are covered and which ones are not?

Not that I know of. I wouldn't expect them to bend over backwards to track every manufacturer's warranty practices on refurbished items.

i used to buy "open box" and refurb AUDIO all the time and it WAS ALWAYS covered by manufacturer's warranty . . . the ONLY difference was [and it was 'stipulated' in writing] that the refurb warrantry was sometimes shorter than the new warranty.

Most consumer electronics manufacturers, in my experience, still warrant open-box items from a retail outlet. Coverage for computer parts is much more spotty.

Most refurbish products are defective products sold to another user at the fraction of what it cost new. You get what you pay for eitherway it's still the best bargain on this planet.
I could buy new but why spend more when money is in short supply? The low price is very tempting, I'd think I'll buy again hoping to get lucky. /sarcasm

 

[Matthias99]

Originally posted by: RobCur
Most refurbish products are defective products sold to another user at the fraction of what it cost new. You get what you pay for eitherway it's still the best bargain on this planet.
I could buy new but why spend more when money is in short supply? The low price is very tempting, I'd think I'll buy again hoping to get lucky. /sarcasm

Most refurbished or open-box products are items that were returned to the store for an unknown reason -- unless a particular item is exceedingly unreliable, most of these will be because someone was unsatisfied with it or could not get it to work properly. Unless you are dealing with some shady fly-by-night company, the items generally go back to the manufacturer, who (at least theoretically) repairs it or replaces it with another (hopefully functional) used item of the same make.

If the price is right, and it's a product known to be pretty reliable, it can be a good deal. Obviously, you run a higher risk of getting a lemon, and you may not get all the accessories (or all the warranty) of a new item. If this bothers you, there is a very simple solution: don't buy refurbished or 'open-box' products. In my opinion, buying 'refurb' goods from a reliable store is no riskier than buying used goods from any other source. If anything, 'refurb' items are likely to have seen less average wear and tear than 'used' ones.

Look, we get it. You've had a bad experience buying refurb items, and now you want whine about it to the world about it and warn us all about the evils of buying used hardware. I hope you've found the experience cathartic.

 

[apoppin]

Originally posted by: Matthias99

Originally posted by: RobCur
Most refurbish products are defective products sold to another user at the fraction of what it cost new. You get what you pay for eitherway it's still the best bargain on this planet.
I could buy new but why spend more when money is in short supply? The low price is very tempting, I'd think I'll buy again hoping to get lucky. /sarcasm

Most refurbished or open-box products are items that were returned to the store for an unknown reason -- unless a particular item is exceedingly unreliable, most of these will be because someone was unsatisfied with it or could not get it to work properly. Unless you are dealing with some shady fly-by-night company, the items generally go back to the manufacturer, who (at least theoretically) repairs it or replaces it with another (hopefully functional) used item of the same make.

If the price is right, and it's a product known to be pretty reliable, it can be a good deal. Obviously, you run a higher risk of getting a lemon, and you may not get all the accessories (or all the warranty) of a new item. If this bothers you, there is a very simple solution: don't buy refurbished or 'open-box' products. In my opinion, buying 'refurb' goods from a reliable store is no riskier than buying used goods from any other source. If anything, 'refurb' items are likely to have seen less average wear and tear than 'used' ones.

Look, we get it. You've had a bad experience buying refurb items, and now you want whine about it to the world about it and warn us all about the evils of buying used hardware. I hope you've found the experience cathartic.

seems reasonable . . . thanks for the explanation on the [lack of] warranty on PC HW.
:thumbsup: