- Nov 28, 2014
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Especially when 1 or more machines break, and the human who is monitoring all of them is also a derp. That's even slower. That's why at grocery store I don't bother with self check out unless I have like <5 things.After watching a bunch of clearly retarded people fumbling their way through the self-checkout aisles at my local grocery store for the last few years, I suspect that while Walmart and McDonald's might stick with self-ordering kiosks, most "fast casual" places like Chipotle, and even Subway, will probably revert to humans who actually know which buttons to press, and can do so quickly.
Even a 5% drop in order entry speed during a lunch rush is costing you a LOT of money.
Especially when 1 or more machines break, and the human who is monitoring all of them is also a derp. That's even slower. That's why at grocery store I don't bother with self check out unless I have like <5 things.
Please place the item back in the bagging area.
Please place the item back in the bagging area.
Please place the item back in the bagging area.
Associate Assistance needed.
Goddammit!
Please place the item back in the bagging area.
Please place the item back in the bagging area.
Please place the item back in the bagging area.
Associate Assistance needed.
Goddammit!
I detest those touch screen beverage dispensers. Getting drinks for multiple customers is an inherently parallel problem. In the good old days, there were at least two ice chutes and a plethora of beverage spigots meaning more than one customer could obtain sustenance at the same time, multi-threaded. The stupid touch screen beverage-o-tron is inherently single threaded and bottlenecks the process. Add to that, the time customers need to pull up their drink desires from static storage and the process gets even slower. With the parallel system, the beverage logos are right there above the spigot, no waiting for memory. loading.That touchscreen is teeming with ZikaAids and ass-matter.
I'm totally fine with this.
I just wish there were an app that I could enter my order into (saves common orders), NFC it to the kiosk (or drive through order kiosk), then pickup my order.
It eliminates error from miscommunication and/or careless employees.
I commonly order:
Wendys #6, Plain
Chili instead of fries
small diet drink
It takes a few back and fourths before they get it right.
They have to enter it as:
Wendy's #6 Small
Plain
Sub Chili
Diet Drink
I wish I could just NFC my commonly used order to the damn screen.
At this point, with interactive natural language recognition from companies like Google, Apple, and Amazon, why do we need anyone pressing any buttons at all? (Edit: I just remembered, we don't, at least at one place!) Though a touchscreen might be useful in correcting orders.After watching a bunch of clearly retarded people fumbling their way through the self-checkout aisles at my local grocery store for the last few years, I suspect that while Walmart and McDonald's might stick with self-ordering kiosks, most "fast casual" places like Chipotle, and even Subway, will probably revert to humans who actually know which buttons to press, and can do so quickly.
Even a 5% drop in order entry speed during a lunch rush is costing you a LOT of money.
Nice! Will have to check out the next time I go to Chic-fil-a.Both Chick-fil-a and Starbucks have something like this already. Create your order on their app, submit it and get your order at the pickup window.
at 15 dollars per hour, the heavy investment in automation begins to make sense. If it takes place, expect amazing automation solutions within 5-10 years that makes "self check out" look silly. Imagine a full McDonald's easily run by 2 people during peak hours...
