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Who Is JohnnyGURU?

I have not even been a member for twenty-four hours. I have not yet had time to rant. I have the whole future ahead of me, however. 😉
 
Thanks for all the information, people. I can now state with certainty that I am not JohnnyGURU. 😉 BTW, I do not want to start another Thread at the moment, so I will ask here. What is the proper procedure for selling items in the For Sale/Trade area? I have a mobo I tried to sell on a certain auction site, and the buyer backed out, claiming they had incorrect contact information for me AFTER they had already contacted me for my mailing address to send the payment to. :disgust: They also jumped ship on an Athlon processor they won from another seller at about the same time, that would have gone with my mobo. All seems a bit too much for coincidence. Their excuse for that one was , "Dude, I sent payment, things get lost in the mail sometimes!" 😀
 


<< What is the proper procedure for selling items in the For Sale/Trade area? >>

If you read through the threads (rules, guidance) put up at the top of the FS/T forum you'll be in pretty good shape in knowing how to proceed with your sale. A few very simple ones are enable your profile (required), enable PMs (not required but a good thing to have)(it looks like you've already done both), state your price in your post, if you are a new seller w/o heatware then some buyers will want you to ship first before they send payment (check out your buyer before doing this).
 
A classic!



<< RANT NINE (Bring the board in so I can beat you over the head with it...):

The rant is a work of art. And, like any work of art, you need a subject.

My subjects are the ignorant customer (customerous ignoramous). Not JUST the ignorant customers, because certainly we are all ignorant and we are all customers, but rather ignorant customers that refuse to admit that they are wrong or are doing something wrong (genus: customerous ignoramous maximus).

Today my specimen is an individual who bought an Intel motherboard, and a socket 370 CPU.

He called up the sales person that he bought the board from and asked for an RMA number because his board did not power up.

Saleshole: &quot;No power at all or no POST?&quot;

Customer: &quot;No power at all, therefore it doesn't POST. And I did try two power supplies.&quot;

Saleshole: &quot;Hmm... Let me let you talk to a tech.&quot;

Customer: &quot;No... wait!&quot;

Jon the Tech God: &quot;Extremely high quality technical support. This is your omnipotent PC God, Jon speaking. Bend on one knee, kiss my foot and cry to me you problems in your typical sniviling manner.&quot;

Ok... I didn't really say that, nor would I, but it felt good to get that sentence out into the open.

Customer: &quot;Oh great God of technical support. I have but a defective motherboard that even your infinite wisdom can not rectify and all I ask is that the kingdom grants me one tiny little RMA number.&quot;

OK. I'll cut it out now. I just had to get that out too.

Jon: &quot;Hmm... Dead as in no power, no fans spin, etc?&quot;

Customer: &quot;Yep. And I tried two power supplies.&quot;

Jon: &quot;You're not just flipping the switch on the power supply are you? You've got the power button in front hooked up to the two pins on the board labeled &quot;Power Sw&quot;?&quot;

Customer: &quot;Yep. It's on there. The power switch on the power supply has always been in the on position.&quot;

Jon: &quot;It could be grounding out. Did you try it outside of the case?&quot;

Custoemr: &quot;No.&quot;

Jon: &quot;Could you try it outside of the case?&quot;

Customer: &quot;No point. I used stand offs.&quot;

Jon: &quot;Sure you did. But there could be an extra one in there. You had a board in that case before? You know, not all mounting holes line up the same on different boards.&quot;

Customer: &quot;Look. The board is dead. Give me an RMA.&quot;

Jon: &quot;You have the CMOS jumper on, right?&quot;

Customer: &quot;Didn't touch it.&quot;

Jon: &quot;Is it there? Is the jumper even on?&quot;

Customer: &quot;Don't know.&quot;

Jon: &quot;Can you look?&quot;

Customer: &quot;Just give me an RMA number.&quot;

Jon: &quot;Can you look?&quot;

Customer: &quot;It's in my car. I'm on the way over.&quot;

Jon: &quot;Can I take the liberty to say you're being difficult?&quot; (I really did say this)

Customer: &quot;Just give me an RMA number. I'm on my way over.&quot;

Jon: &quot;Wouldn't you want to save the trip and possible embarassment?&quot;

I normally wouldn't say this, but a customer that is this arrogant and this bullheaded HAS TO BE doing something wrong. Typically the person that is calm and cool is the guy that does things right. The guy thats an egotistical know-it-all is the one that HAS TO BE making a mistake.

Example: There's the guy who's an IT at a car dealership. NICE GUY, but he's a little cocky when it comes to his position in the industry. He fried FIVE SOCKET A CPUs before calling us and at that time I had to explain to him that he was putting the fans on wrong.

He was in such a hurry to simply &quot;snap on a fan&quot; that he didn't put them on right FIVE TIMES IN A ROW.

If he thinks that snapping a CPU fan on is such a menial task that isn't worth his important time, then maybe he should hire a lacky to do it for him. The lacky is likely to do the job correctly, and this benefits the IT because he will get all of the praise for having five funtioning machines instead of five dead ones.

If he was calm, cool and took his time, he would've never fried the first one. This guy I have on the phone now sounds like a prime example.

I didn't want to clutter up our system with an empty RMA, so I told him to just come in.

The customer came in 15 minutes later with the CPU in the little protective plastic clamshell and the motherboard in the retail box.

Jon: &quot;I'm just going to check this out real quick.&quot;

I pulled the board out of the box and the CPU out of the clamshell. I lifted the lever on the ZIF socket so I could install the CPU....

Customer: &quot;What did you lift that lever for?&quot;
>>



😀
 


<< Heatware is a buy/sell/trade rating system site which has been set up (by heat23) as another way to check on the person you are doing business with. >>



So, judging from what I read at HeatWare, I do not actually sign up, I just make a deal, and someone leaves feedback to my ID, then it is there for anyone else to leave feedback to if I do a deal with them. Am I correct?
 


<< You are correct, suh. Now, can I interest you in a 60 gig maxtor?? >>



If I had money right now, I would reply with a resounding &quot;HELL, YEAH!&quot; 😉 I am poor at the moment, though, at least until payments for auctions arrive. 😉
 
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