DocDoo, actually, linux is very well documented, with man pages, help documentation, and a plethora of info on the net. It is the most well documented OS I have seen. I have not spent a dime on books or training, just utilized the free stuff. It takes a little time to learn, but such new distros as rh7, they are getting as easy to install and use as windows, if not easier in some areas. As far as office software, There are many programs out there developed for linux, you just have to look. I can guarantee you will get more bang for your buck. you just have to look. That is why I recommended it to him, It would seem like an economically wise desicion, and if you are counting time in as a factor, I think network uptime is more critical, and a good trade for a little time spent learning..