Still waiting an update from Citibank. I got this email from them on Sunday
Dear TJ,
I understand your concern regarding the affidavit of forgery you filled out on May 15, 2012 for check number xxx, for $2,500.00. I have sent an email to xxx, the branch manager you recently filled the affidavit of forgery with. Being that it is a Sunday, today, please allow until Tuesday, June 12, 2012 for a response. I have advised him to either contact you at your number on file, xxx, or to return my email and I will contact you. You may also visit the branch if it is more convenient for you. Your time is precious to me and I would like to thank you for your patience and understanding regarding this matter. Rest assured that we are working diligently toward a quick resolution.
If you have further questions, please send a message or call Citigold Customer Service at 1-888-248-4465. Representatives are available to assist you 24 hours a day 7 days a week.
Sincerely,
Christina
Citigold Customer Service
So you filled the affidavit of forgery and now you are going back on it?Still waiting an update from Citibank. I got this email from them on Sunday
Dear TJ,
I understand your concern regarding the affidavit of forgery you filled out on May 15, 2012 for check number xxx, for $2,500.00. I have sent an email to xxx, the branch manager you recently filled the affidavit of forgery with. Being that it is a Sunday, today, please allow until Tuesday, June 12, 2012 for a response. I have advised him to either contact you at your number on file, xxx, or to return my email and I will contact you. You may also visit the branch if it is more convenient for you. Your time is precious to me and I would like to thank you for your patience and understanding regarding this matter. Rest assured that we are working diligently toward a quick resolution.
If you have further questions, please send a message or call Citigold Customer Service at 1-888-248-4465. Representatives are available to assist you 24 hours a day 7 days a week.
Sincerely,
Christina
Citigold Customer Service
Still waiting an update from Citibank. I got this email from them on Sunday
Dear TJ,
I understand your concern regarding the affidavit of forgery you filled out on May 15, 2012 for check number xxx, for $2,500.00. I have sent an email to xxx, the branch manager you recently filled the affidavit of forgery with. Being that it is a Sunday, today, please allow until Tuesday, June 12, 2012 for a response. I have advised him to either contact you at your number on file, xxx, or to return my email and I will contact you. You may also visit the branch if it is more convenient for you. Your time is precious to me and I would like to thank you for your patience and understanding regarding this matter. Rest assured that we are working diligently toward a quick resolution.
If you have further questions, please send a message or call Citigold Customer Service at 1-888-248-4465. Representatives are available to assist you 24 hours a day 7 days a week.
Sincerely,
Christina
Citigold Customer Service
I doubt this email. They'd never state an option that the Manager has an option to call you back. Nor would they contact you on Sunday for a response that would happen on Tuesday unless you sent your email that Sunday (which you didn't).
I seriously cannot believe this thread is still going (AND BEING UPDATED!!)
Lol.
Why?
snip....or he's not telling the whole story.
This thread hasn't been updated in months. Let it die!
I doubt this email. They'd never state an option that the Manager has an option to call you back. Nor would they contact you on Sunday for a response that would happen on Tuesday unless you sent your email that Sunday (which you didn't).
It was updated yesterday...
When you are a citigold client you get service 24/7
Screen shot proof of email
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Is it too early to award fail thread 2012 award?
It was a month ago. I think he died. But thanks for the advice.You should get that looked at.