What's wrong with my sound?

[hypeMarked]

Blow Out Special WOW, Limited Quantity!ECS K7S5A SiS® 735 SOCKET A MOTHERBOARD - RETAIL with On-Board LAN Port and Sound 5 PCI Slots, 1 4X AGP slot, 1 AMR slot. 2 DDR DIMM sockets and 2 DIMM sockets support (can not be used simultaneously). Two 184-pin DDR SDRAM (DDR200, DDR266) or Two 168-pin 3.3V SDRAM (PC100, PC133). Maximum: 1.0GB (DDR or SDRAM). Supports all AMD XP Processors. Model#: K7S5A *** Need ROUND cables? Click here *** Add 2 USB ports to your USB-ready motherboard with Belkin's F3U001 Cable! *Click Here for Shuttle AK32 (AK32L) at $54* Special Free FedEx Saver Shipping


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Hi, I got this mobo for one of my computer, and for some reason, when I installed in WinXP, there is no sound devices installed? What is wrong? I thought this mobo has a built in sound? Please help fast, thanks

 

[amdskip]

Make sure the onboard sound is enabled in the bios and if there is a jumper on the motherboard for the sound. If it is enabled, chances are that you don't have the driver installed in windows for the sound to work.

 

[hypeMarked]

I checked the bios and jumper already, and in windows, there are drivers installed, but when I go into sound and audio devices under control panel, it says "no audio device". This is too weird. Any more Ideas? Thanks

 

[hypeMarked]

UPDATE: Ok, now, for some reason, when I disable and enable the onboard sound, when I log into winxp, the windows detects the onboard sound BUT, after installing a driver for it and asking me to restart to taking in effect --> after restart, windows just restarted it self again right after logging in windows and generate a system error. I have also try to install the latest driver from the mobo website for the sound, but NO GO :-(....

Is there any thing I can do? If worst comes to worst, I might have to buy a sound card, in that case, can anyone of you recommend me a pci sound card that is around 10 dollars?

But please help me, I am about to give up on this.

Thanks

 

[Viper96720]

What does it say in device manager? Maybe someone can help if they know the error code if any.

 

[TGCid]

It's hypeMarked here, I am at a friend's computer, the device manager didn't give any error code, it said that everything is working properly. The problem is that whenever I turn on the onboard sound, windows detects and install the driver for it. After reboot, system error (blue screen of death) and that's the problem.

 

[amdskip]

Does windows automatically choose the driver because then it's probably installing the wrong driver.

 

[hypeMarked]

Ok, WinXP automatically installed the driver, but I uninstalled the driver immediately and installed the lastest one from the mobo's homepage, and both driver would generate system error and rebooted the whole system after it is installed and enabled.

 

[TimeKeeper]

do you have your acpi enable in your bios?

 

[hypeMarked]

acpi???

Can you clarify on this TimeKeeper

Thanks

 

[TimeKeeper]

Page 24 of your user manual.
ACPI select YES
Power Management select ENABLE

Page 25.
PNP select YES

Page 26.
Onboard AC97 select YES
Onboard Modem select NO

If all those fail. Remove any device on your PCI2 or PCI3.

 

[hypeMarked]

Originally posted by: TimeKeeper
Page 24 of your user manual.
ACPI select YES
Power Management select ENABLE

Page 25.
PNP select YES

Page 26.
Onboard AC97 select YES
Onboard Modem select NO

If all those fail. Remove any device on your PCI2 or PCI3.

I have done all of the above and winxp keeps giving me the blue screen of death. Also, I don't have any pci devices. Any more ideas?

 

[spanky]

any chance u can copy down the BSOD error? might have clues...

 

[hypeMarked]

Ok, using the Event Viewer in WinXP, I think I got the system error messages, but about the BSOD, I don't know how to get the exact image since I can't do anything in BSOD except for rebooting the system. The Errors are follows:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 8/17/2002
Time: 9:40:16 AM
User: NT AUTHORITY\SYSTEM
Computer: ****
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 8193
Date: 8/17/2002
Time: 9:38:57 AM
User: N/A
Computer: ****
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 30 37 00 00 00 00 2107....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 32 00 00 00 00 2072....


Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 8/17/2002
Time: 9:38:56 AM
User: N/A
Computer: ****
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043C from line 44 of d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

[hypeMarked]

Anyone who has experience with this kind of mobo, please let me know exactly your setup in the bios. I am really desperate here. Thanks

 

[hypeMarked]

New UPDATED INFO:

Ok, now, the device got installed and no crashing so far, but it has an exclamation by it and cannot be use. It said that the device is SiS 7012 Audio Device. This device is completely different from the previous device that WinXP is trying to installed - C-Media 9038???

 

[Rick014]

This might or might not help.
A friend had a similar experience with a video card.
He changed video cards and every time he tried to install the drivers and reboot, windows would load the drivers from the old video card.
Once he went into windows and manually removed the drivers that where for the old card, he was able to get the new card working.
It could be that your system is still trying to load part of the old drivers that it first associated with the card.

 

[hypeMarked]

Originally posted by: Rick014
This might or might not help.
A friend had a similar experience with a video card.
He changed video cards and every time he tried to install the drivers and reboot, windows would load the drivers from the old video card.
Once he went into windows and manually removed the drivers that where for the old card, he was able to get the new card working.
It could be that your system is still trying to load part of the old drivers that it first associated with the card.

I have already tried that, and I reformated the computer 3 times already, and still, the onboard sound driver cannot be installed or installed but show an exclamation point saying that it cannot be started (code 10).

 

[Joecheng]

I'm not sure about the K7S5A but i know that the ECS P4VXAD v3.1 board uses Avance '97 audio chipset .. . It sucks . . . my audio would work fine and then go dead. . .I had to adjust the volume before it would come back . . .stuff like that. . . just get a soundcard and it will be fine. .I added Creative PCI 128 card for around 20$ and it is fine now. . .

 

[Rick014]

your motherboard forum

Looks like a lot of people are having problems with the onboard sound. Here are a few cut n pastes from the forum:


Next issue was that when playing games (and that's about all I use my PC for, lol) the sound was crackling and not in sync with the game i.e. (or is it e.g.??) the gun would fire and the gunshot sound came out like a second later. FIX: Downloaded the SiS 7012 PCI Audio Accelerator driver. Now I get to hear the gunshot just before I die!! Ahhh, it's never sounded so sweet.

If you use a soundcard and are having problems... you're not the only one. I've seen plenty of posts here regarding soundcard issues. Personally I'm still with the onboard sound, but if these fixes work for you then great!


Just out of interest, I downloaded the "system chipset detect tool" from www.sis.com and to my horror it says "Sorry this is not a SIS Chipset!!!" I have no idea why its saying this, I have the orginal box, user guide and the mother board has all the correct layouts and model name on it.


For all those suffering sound problems with this mb under Windows98SE I just discovered that some versions of Win98SE will not work with the Win98SE drivers provided by either ECS or SIS. To get it to work use the Win95 SIS 735 Sound Card Drivers. They install the card as an AC97 card instead of a SIS 7012 card and everything works perfectly.


Looks like the drivers they provide are crap.
You might want to try install the win 95 drivers and see what happens.
If that doesn't work, you might want to think about buying a sound card.
Good luck and let us know how you make out.