What's wrong with my ATI HD3850???

[Xolair]

I got my HD3850 today, installed it no problem and 2D seems to work fine. But, then tried Crysis and it brought weird glitches in textures, and objects. Tried to install the hotfix, but it gave no difference. Then, tried Gmod (for HL2), and it also shared the same problem. I remember running 3DMark06 without too much errors though and scored some 6.6k...

So, is my card broken/going to be, overheating or just having some weird software error?

 

[RadiclDreamer]

Artifacting is almost always either overheating or bad memory

 

[robisbell]

download and install PC Wizard http://www.cpuid.com/pcwizard.php and post the temp and voltage screen.
Motherboard Manufacturer with Model and BIOS Revision:
CPU Manufacturer and Model:
RAM Manufacturer and Model:
PSU Manufacturer and Model:

 

[error8]

Is your driver up to date?

 

[oynaz]

Originally posted by: robisbell
download and install PC Wizard http://www.cpuid.com/pcwizard.php and post the temp and voltage screen.
Motherboard Manufacturer with Model and BIOS Revision:
CPU Manufacturer and Model:
RAM Manufacturer and Model:
PSU Manufacturer and Model:

CPU, RAM, mobo and PSU is in the Xolair's sig. Neither of those seem to be the problem.

Originally posted by: RadiclDreamer
Artifacting is almost always either overheating or bad memory

Agreed. And an overheating card is per definition broken. (Unless you have overclocked it).

 

[robisbell]

need more than just general info, thanks oynaz.
I need the OP to answer that from now on, oynaz, thanks.

 

[Xolair]

Well, here's the list of my GPU's stuff in PC Wizard, dunno if this helps:

General Information :
Manufacturer : ATI Technologies Inc (ATI Technologies Inc)
Model : ATI Technologies Inc
Bus Type : PCI-Express
Total Memory : 256 MB
Texture Memory : 756 MB
Processor : ATI Radeon Graphics Processor (0x9505)
Converter : Internal DAC(400MHz)
Refresh Rate (min/max) : 56/120 Hz

GPU Information :
Number of GPU : 1
Memory Type : SDRAM
GPU Frequency : SDRAM
Pixel Shader Version : 3.0

GPU Configuration :
Technology CrossFire : No

Video Bios Information :
Date :
ID : 113-B34003-101

General Features :
Width : 337 mm
Height : 270 mm
Pixel per inch : 96x96 dpi
bits per pixel : 32
Colour Bits/Planes : 1
Brushes : 4294967295
Pens : 4294967295
Markers : 0
Device Fonts : 0
Device Colours : 4294967295
Clip Output to Rectangle : Yes
Hardware Acceleration : Yes

Blend and Shade Capabilities :
GradientFill Rectangle : No
GradientFill Traingle : No
Per Pixel AlphaBlend : Yes
Premultiplied Alpha : No

Raster Capabilities :
Banding : No
Transfer Bitmaps : Yes
Bitmap >64 KB : Yes
Fonts larger than 64 K : Yes
DIBs : Yes
DIBTODEV : Yes
Flood Fills : Yes
Scaling : No
StretchBlt : Yes
StretchDIB : Yes

Curves Capabilities :
Chord Arcs : Yes
Circles : Yes
Elipses : Yes
Interiors : Yes
Pie Wedges : Yes
Rounded Rectangles : Yes
Styled Borders : Yes
Wide Borders : Yes
Wide, Styled Borders : Yes

Lines Capabilities :
Interiors : Yes
Markers : Yes
Polylines : Yes
Polymarkers : Yes
Styled : Yes
Wide : Yes
Wide, Styled : Yes

Polygonal Capabilities :
Interiors : Yes
Alternate Fill Polygons : Yes
Winding Fill Polygons : Yes
Rectangles : Yes
Scan Lines : Yes
Styled Borders : Yes
Wide Borders : Yes
Wide, Styled Borders : Yes

Text Capabilities :
Stroke Precision : Yes
Stroke Clip Precision : Yes
90° Character Rotation : No
Any Angle Character Rotation : No
Independent X-Y Scaling : No
Double Weighted Characters : No
Italic : No
Underline : Yes
Strikeout : Yes
Raster Fonts : Yes
Vector Fonts : Yes

Color Management Capabilities :
CMYK : No
Gamma Ramp : Yes
ICM Device : No

 

[robisbell]

Xolair, post the temp and voltage screen from PC Wizard please. I will need more detailed info about the hardware in your PC.

Motherboard Manufacturer with Model and BIOS Revision:
CPU Manufacturer and Model:
RAM Manufacturer and Model:
PSU Manufacturer and Model:

 

[Xolair]

http://i143.photobucket.com/al...airs_bucket/screen.jpg

http://i143.photobucket.com/al...rs_bucket/screen_2.jpg

Not sure if those are the correct infos you want...

Anyhoo, tried to mess around with the fan a bit, seems it was running @ about 30% speed in idle. Changed to 64% speed now, ATITool didn't give me no artifacts for some reason when tried it before, for about 15min....

 

[Xolair]

Well, I've tested like 3 more games now; Enemy Territory, ET: Quake Wars and the demo of Bioshock. The two first mentioned work fine or so it seems, but B began to artifact already in the menu (no similar artifacts to Crysis though). So, that makes about 3 games that funtion, out of 7-8 total.

Here's some Crysis screens:
http://i143.photobucket.com/al...lairs_bucket/error.jpg

http://i143.photobucket.com/al...irs_bucket/error_2.jpg

http://i143.photobucket.com/al...irs_bucket/error_3.jpg

 

[robisbell]

looks like a possible power issue, would need to manually test the psu.

 

[Xolair]

Power issue? I think my PSU should produce enough power for that card (33amps on the +12V line, that's nearly 400w)... unless the PSU's broken somehow, but then the computer wouldn't work?

 

[robisbell]

I'd manually test the PSU. if you can't or do not want to, then so be it.

 

[seemingly random]

What are the gpu 3d temps? RivaTuner does a good job reporting this.

Have you checked here? It would be good to discuss this with someone who actually has one of these gpu's.

There are several online reviews of these gpu's with associated temps. If your temps aren't close, I'd go ahead and get it replaced.

 

[oynaz]

The symptoms definitely indicates a flawed card rather than a power issue, especially if the PSU worked fine before the upgrade.
The card is brand new. Why don't you contact the manufacturer? They will probably suggest you RMA the card.

 

[robisbell]

just because it ran fine does not mean it's not the problem.

 

[oynaz]

Agreed, but a new PSU costs money. RMAing the card is free (though annoying). Given that the symptoms point toward a defective card, I would replace the card before the PSU.

 

[Xolair]

^ Yeah, I've decided to RMA this card. Better be safe than sorry, I guess.

 

[robisbell]

well, we'll see, I have a feeling it's the PSU, from th way everything was behaving not just the card.

 

[Arcanedeath]

I belive this is an issue w/ your Motherboard not working correctly w/ PCI-E 2.0 Cards, Try updating your bios, their was a thread about that board having issues w/ an 8800GT in the motherboard section as being incompatible w/ the new pci-e 2.0 cards and Asrock indicating it was a known issue.

 

[Xolair]

^ Would be a bit strange if it showed that incompatibility as this kind of weird artifacts in-game... who knows, it's the world of computers, but I'll still RMA the card.

 

[Xolair]

Damn, it seems that even the Sapphire card shares a similar problem. Haven't tried many games yet, but tried 3DMark06 and here's the result:
http://i143.photobucket.com/al...airs_bucket/3dmark.jpg

I also get this kind of artifacts in 2D usage, in some sites:
http://i143.photobucket.com/al...s_bucket/artifacts.jpg

It's weird, I tried visiting those sites which give the probs and they don't seem to give any artifacts, when drivers ARE NOT installed, but instantly when I install Catalyst 7.11 those dots appear everywhere. Could all this be just driver-related, after all? No stretched vertices/polygons yet, but I'll check some games out...

 

[Xolair]

I just tried the demo of Prey (which is an OpenGL game), and it worked just fine except for some strange stuttering here and there. No artifacts, no corrupted textures, or stretched vertices from what I managed to see. It indeed could be true, that these Catalyst 7.11's have an issue of some sort with Direct3D... that seems like an reasonable option now. Should get a hold of other OpenGL games too, just to be sure.

Diablo 2: LoD worked fine with DirectDraw (a 2D mode), but with D3D it didn't, similar problems as with Crysis etc. Strange...

 

[madh83]

Did you try turning off lcd overdrive in the control panel?

 

[Xolair]

Yes! ASRock released a 2.20 bios for this mobo, that says to patch the PCI-E slot supportive for this videocard. Tried it, and every game I've tested including Crysis work without issues!