02ranger
Golden Member
I stopped by Staples on the way home tonight to pick up a bluetooth in-ear headset, the Plantronics BackBeat Go 2. They aren't the greatest quality in the world, but they're perfect for my purposes and price range. So anyway, Staples only had the one box on hand and it had obviously been opened and returned, but still looked to be in great shape. It was missing the replacement tips but the size that was on it was perfect and they gave me $10 off since they were missing so I was satisfied and I went on my merry way. Got home and I noticed the manual didn't match the functions of the headset (no voice prompts, battery-checking didn't work, etc...) Turns out whoever bought the headset had the original BackBeat Go headset as well, and since they look nearly identical, they put the original headset in the Go 2 box and returned it and kept the Go 2. I have to admit it was pretty slick, even if it does piss me off. lol Staples is already closed so I'll be making a stop there on the way in to work tomorrow...........
So, what have you experienced like this?
Cliffs
1. Bought Plantronics BackBeat Go 2 BT headset, obviously a returned item, but it's the only one Staples had
2. Get home and find out the person actually returned the BackBeat Go (the previous version) instead of the Go 2
3. Get very aggravated and mildly amused simultaneously
4. Post on ATOT
Update: I went to the store yesterday and they had one from a nearby store there ready for me to exchange. I walked in, found the manager, traded, and was out in under 5 minutes. He didn't do anything "to make my life easier" while I was there, but he did say he'd knock some off my next purchase if I come find him. I didn't really expect him to do that, just exchanging the product so quickly was enough for me, and I'm very impressed with the whole thing.
Do you guys think it would do that manager any good if I called his District Manager and told them how impressed I was with the manager and how well he handled the whole thing? Or is it a waste of everybody's time?
So, what have you experienced like this?
Cliffs
1. Bought Plantronics BackBeat Go 2 BT headset, obviously a returned item, but it's the only one Staples had
2. Get home and find out the person actually returned the BackBeat Go (the previous version) instead of the Go 2
3. Get very aggravated and mildly amused simultaneously
4. Post on ATOT
Update: I went to the store yesterday and they had one from a nearby store there ready for me to exchange. I walked in, found the manager, traded, and was out in under 5 minutes. He didn't do anything "to make my life easier" while I was there, but he did say he'd knock some off my next purchase if I come find him. I didn't really expect him to do that, just exchanging the product so quickly was enough for me, and I'm very impressed with the whole thing.
Do you guys think it would do that manager any good if I called his District Manager and told them how impressed I was with the manager and how well he handled the whole thing? Or is it a waste of everybody's time?
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