Originally posted by: Pepsei
remote desktop doesn't work well since you don't actually "see" what's on the screen, you get another instance.
we use "PCDuo" at work it is very fast. So I use that at home too.
Originally posted by: Jzero
Originally posted by: tami
remote administrator.
http://www.radmin.com
definitely better than the VNC stuff that exists out there![]()
Ever since UltraVNC introduced VNC with Windows authentication, RAdmin is no longer so great.
UltraVNC has less overhead, a real video hook driver, and it overcomes the pesky "File transfer sessions run in the context of the radmin service's logon (usually localsystem) and not the user's logon which effectively overrides all file permissions" feature which Famatech will likely never fix because...well...because they've been promising version 3 "real soon" for 4 years now (is John Romero working for them?).
UltraVNC also provides a command-line utility to generate permission hashes, which can be used by an admin to configure UVNC permissions on remote machines.
Famatech, OTOH, stored this information in the clear in v2.1 and switched to a hash in v2.2 which broke my in-house-developed remote management utility. When I explained why this information was critical in an enterprise environment and would result in my company abandoning RAdmin (1500+ licenses when v3 comes out), I was simply told that information about the hash is considered proprietary and would not be disclosed under any circumstances.
Finally, UltraVNC is compatible with any other VNC servers which means you can use one client to manage all your Windows, Mac and Unix/linux boxes.
Oh wait....UltraVNC is free, too.![]()
I use Remote Administrator almost daily for my setup here. I was about to give UltraVNC a shot until this...Originally posted by: Chadder007
UltraVNC still doesn't update the screen as well as Remote Administrator does though.
Originally posted by: rh71
I use Remote Administrator almost daily for my setup here. I was about to give UltraVNC a shot until this...Originally posted by: Chadder007
UltraVNC still doesn't update the screen as well as Remote Administrator does though.![]()
Originally posted by: Wapp
Gencontrol?
never liked doing tech support, never will.. and I never use RAdmin for that.. just use it to hit my other machine in the other room occasionally. I need it to be able to:Originally posted by: Ryuson99
Originally posted by: rh71
I use Remote Administrator almost daily for my setup here. I was about to give UltraVNC a shot until this...Originally posted by: Chadder007
UltraVNC still doesn't update the screen as well as Remote Administrator does though.![]()
VNC is great because of the fact that the both users see whats going on. Lets say you need to solve a trouble ticket at work with VNC, won't it be nice if you can teach the problem user how to fix the problem so that if it ever happens again they can easily fix it?
Also how many times have a user told you of a problem and when you remotely connect you can not for the life of you replicate the problem. Wouldn't it be nice if when you connect the user can show you what they did exactly to have an error come up and then you can just take over the mouse and troubleshoot it?