What type of company......

[kranky]

Small companies can't generally afford a full-time competent IT person. If there's someone already on the staff who can manage to get a network running, they are happy.

I've always thought there was a real opportunity for someone to provide per-call IT service to small businesses, but I'm not sure it could be done affordably. If you had to charge for every stupid-user call, the bills would be too high. If the small business had competent PC users and only had to pay for actual real-value services (like securing a WiFi network) it would be a real benefit to the small businesses.

 

[tm37]

Originally posted by: kranky
Small companies can't generally afford a full-time competent IT person. If there's someone already on the staff who can manage to get a network running, they are happy.

I've always thought there was a real opportunity for someone to provide per-call IT service to small businesses, but I'm not sure it could be done affordably. If you had to charge for every stupid-user call, the bills would be too high. If the small business had competent PC users and only had to pay for actual real-value services (like securing a WiFi network) it would be a real benefit to the small businesses.

Yes I have worked at places that do this and usually the service is not very good.

We have a basic IT on staff (one of many roles) but for REAL IT work we bring in a consultant.