What to do with the defective ASUS CUSL2 motherboard or ASUSTeK

[Mohan]

* I BUILT MY NEW PC WITH CUSL2 motherboard, PIII 800EB
processor, CORSAIR PC133 128MB CAS-2 memory & IBM's
75GXP Deskstar Hard Drive.

I encountered some major PROBLEMS...........which are -

* On booting the screen showed "HARDWARE MONITOR FOUND
ERROR - ENTER POWER MANAGEMENT SETUP FOR DETAILS
Press F1 to continue.

* POWER MANAGEMENT SETUP HIGHLIGHTED IN RED VARIATION
IN TWO OF THE LEADS AS UNDER -
instead of -12V showed - 8.43
instead of +12V showed -10.23

I reported the matter to ASUSTek. They advised me to Flash the
BIOS of the motherboard to the latest version 1003.a

I have successfully Flashed the BIOS of my CUSL2 mobo
to the latest version. But it did not solve any of my problems.

Now I seek your advise on the following -

1. The Distributor of ASUS here is refusing
to replace it, but they said they will
repair it.I cannot imagine if they are
competent to repair a sensitive hardware like
motherboard.

Q1. Do the dealers internationally replace the motherboard.
I believe under warranty ASUS have a moral obligation to
replace a defective motherboard.

Q2. If I change the Setup to "IGNORE" to avoid pressing F1
every time, COULD THE VOLTAGE VARIATION DAMAGE/KILL OTHER
COMPONENTS eg memory, hard disk drive or any other card?

Please post your most considered views.

 

[kylef]

Have you tried using a different power supply?

From what I understand, the BIOS just reports the actual rail voltages delivered by the power supply to the motherboard's voltage regulator. The power supply has to provide +/-12 and +/-5V. If there is a significant variation from these voltages, it is probably a result of your power supply.

It COULD be something wrong with the voltage regulator on the motherboard, so if there are any jumpers (I'm not familiar with the CUSL2) for setting voltages on the board, make sure they're set correctly.

Anyway, it couldn't hurt to swap the power supply and see if the problem gets better.

Hope that helps,
Kyle

 

[Mohan]

Thanks KYLEF.

Sorry I forgot to mention that before referring the problem
to ASUSTeK, I did check the power supply with two new different
brands of power-supply (SMPS). All showed the same voltage variation.

Also, I had checked with multimeter, the output voltage of all leads,
which were just right.

 

[airfoil]

Mohan,

Dont void your warranty by hitting ignore. Pursue the matter more aggrssively, if you're positive the power supplies you tried are working fine.

Do you have a PSU that has dual volatge capabilities, ie 110/220 v? Make sure the voltage is set correctly, firmly push it the right way until it clicks into place, then tape over to avoid tragedy later.